Find Nearby Plumbers In Lowell, Massachusetts

Overall, the sentiment surrounding Lheureux Marc Plumbing & Heating is largely positive. Customers appreciate the quality of Marc's work, his professionalism, and fair pricing.

However, there are significant concerns regarding his accessibility, particularly with communication, as some customers experienced difficulties in reaching him for service.

The recent reviews for Koval Plumbing Heating & Air Conditioning present a mixed sentiment. While several customers praise George Koval for his professionalism, knowledge, and ability to resolve issues in a timely manner, others express frustration over missed appointments and lack of communication.

The positive experiences highlight his expertise, particularly during urgent situations, creating a loyal customer base. Conversely, instances of unresponsiveness reflect a significant negative aspect that potential clients might consider.

Overall, the company shows competence and reliability in service delivery when engagements are successfully completed, but challenges in communication and appointment adherence could undermine customer trust. In further detail, the positive reviews commend George Koval for his punctuality in emergencies, exceptional problem-solving skills, and professionalism, particularly during stressful situations where clients required immediate assistance.

They appreciate how he communicated openly about service capabilities and went above and beyond in more complicated tasks, such as the installation of complicated plumbing setups. Personal anecdotes about his humorous demeanor also add to a positive customer experience, suggesting that George fosters good rapport with clients.

On the contrary, the negative perspectives reflect significant issues regarding communication. The absence during a scheduled appointment and the lack of response to follow-up attempts were highlighted by one reviewer as unprofessional conduct that wastes clients' time.

This indicates a gap in reliability that could deter potential customers, particularly those who may require urgent service. Overall, while Koval Plumbing Heating & Air Conditioning has a strong foundation of satisfied clients, improving appointment adherence and response time could considerably enhance their customer service reputation.

Wilson Brothers Heating, Air Conditioning & Electrical demonstrates a divided sentiment among customers based on recent reviews. Many customers express satisfaction with the prompt and professional service during installations, repairs, and maintenance, often highlighting their excellent communication and friendly demeanor.

Positive experiences include timely responses, thorough work, and a supportive approach from technicians. However, numerous reviews raise concerns about post-installation support, particularly regarding faulty equipment and inadequate responses to service calls.

Customers have expressed frustration with communication breakdowns, unresolved issues, and a perceived decline in quality after the company was acquired by a larger entity. The sentiment fluctuates between high praise for specific services and deeper dissatisfaction with ongoing support and accountability.

CMS Plumbing & Heating has received a mixed bag of reviews recently. While many customers express high satisfaction with the efficiency, professionalism, and quality of work delivered by the staff, particularly Dave, others have highlighted significant issues such as poor customer service and disappointing pricing.

The positive reviews commend the company for being responsive, timely, and thorough, often recommending CMS for various plumbing and heating needs. However, a few customers report dissatisfaction with past experiences, including faulty installations and lack of follow-up support.

Overall, while there are enthusiastic endorsements for CMS Plumbing & Heating, the negative feedback suggests room for improvement in customer service consistency and pricing transparency.

The recent reviews for Torode Plumbing reflect a mixed sentiment, showcasing both positive and negative experiences. While some reviewers commend the professionalism and responsiveness of the owner, Mike Torode, as well as the quality of work provided by the team, others express frustration due to poor communication, ineffective repairs, and unexpected charges.

Overall, there appears to be a divide between those who have had excellent experiences and those who felt let down.

The reviews for Ursillo Plumbing & Heating present a mixed sentiment. Many customers praise the professionalism, responsiveness, and reasonable pricing of Dana Ursillo and his team, particularly highlighting their efficient service during emergencies and detailed communication throughout the repair process.

Positive experiences dominate, with several customers expressing a strong recommendation for future plumbing needs. However, there are a few critical reviews that mention a lack of phone call responses and unprofessional service, suggesting inconsistency in customer service.

Overall, the sentiment leans more towards the positive, with commendations for service quality overshadowing isolated negative experiences.