Polizzotti Plumbing & Heating

Polizzotti Plumbing and Heating shows a genuinely mixed track record across reviews spanning 2015 to 2023. Professionalism scores are dragged down significantly by two serious complaints: one reviewer documented a 7-month project abandonment with chronic broken promises and poor communication, and another described repeated last-minute rescheduling with no follow-up — both are severe red flags t... Read more

Polizzotti Plumbing and Heating shows a genuinely mixed track record across reviews spanning 2015 to 2023. Professionalism scores are dragged down significantly by two serious complaints: one reviewer documented a 7-month project abandonment with chronic broken promises and poor communication, and another described repeated last-minute rescheduling with no follow-up — both are severe red flags that offset the many positive mentions of punctuality and friendliness. Project completion is the most concerning dimension, as the 2021 review describes a job that was nowhere near finished after 7 months, and the 2023 review flags a failure to deliver a simple paid invoice after repeated requests — these are not minor issues. Pricing and experience fare better, with multiple reviewers describing reasonable and competitive pricing and one highly detailed review praising technical skill and code knowledge. However, the most recent reviews (2021 and 2023) skew negative, suggesting a possible decline in service quality over time. Read less