Jerry Daley & Sons Plumbing & Heating

Jerry Daley & Sons Plumbing exhibits a deeply polarized review pattern with 8 five-star reviews praising responsiveness, cleanliness, and fair pricing, but 7 one-star reviews citing incomplete work, poor follow-up, technical incompetence, and rude ownership. Professionalism scores are dragged down by multiple complaints about unresponsiveness, rudeness from ownership, and failure to honor callback... Read more

Jerry Daley & Sons Plumbing exhibits a deeply polarized review pattern with 8 five-star reviews praising responsiveness, cleanliness, and fair pricing, but 7 one-star reviews citing incomplete work, poor follow-up, technical incompetence, and rude ownership. Professionalism scores are dragged down by multiple complaints about unresponsiveness, rudeness from ownership, and failure to honor callbacks. Project completion is the weakest dimension, with recurring reports of incomplete work, leaks, and customers forced to hire other contractors to fix mistakes. Pricing appears reasonable when work is done correctly, but several reviews report unexpected charges and billing disputes. The company demonstrates technical skill in some installations but has a documented pattern of poor workmanship in plumbing connections and HVAC diagnostics. Read less