Find Nearby Plumbers In Newton, Massachusetts

Provost Plumbing Heating has garnered overwhelmingly positive reviews recently, particularly highlighting the professionalism, expertise, and promptness of their service, especially from employees Mike and Russ. Customers praised substantial communication throughout the service process, leading to satisfactory outcomes and confidence in the quality of work.

However, some concerns were raised regarding responsiveness during appointment scheduling and inconsistencies related to a pre-purchased service deal, indicating an area where improvements could be made. Overall, the positive sentiment largely outweighs the negatives, suggesting that customers appreciate the high-quality service while also expecting better administrative handling.

Boston Boiler & Furnace has garnered mixed reviews over the last month, indicating a divide among customer experiences. Several clients commend Scott for his responsiveness, professionalism, and honesty, particularly highlighting his swift service in emergencies and the quality of work done.

Many customers appreciate Scott's personable approach and his willingness to provide cost-effective solutions rather than pushing for expensive replacements. However, a significant number of reviews detail negative experiences, stating issues with communication, reliability, and unfulfilled promises.

Some customers have expressed frustration over long delays in service, lack of follow-through, or failures to complete projects as agreed, leading to feelings of disappointment and mistrust. Overall, Boston Boiler & Furnace appears to have a strong operational ethos, but inconsistency in service delivery and communication has created a polarized perception among its clientele.

The reviews for Silverlining Trenchless Technology reflect a mixed sentiment with both positive and negative experiences. Many customers expressed satisfaction with the professionalism, efficiency, and quality of service provided by Silverlining, particularly in the context of their trenchless technology for pipe repair.

Positive reviews highlighted the attentive customer service, transparency regarding pricing, and the technicians' commitment to thoroughness. However, contrasting experiences surfaced around issues of pushiness regarding deposits and significant price increases for contracted work.

The negative reviews indicate frustration with delays and perceived lack of follow-through, which raises concerns for potential customers.

The sentiment surrounding Home Maintenance Organization is predominantly positive. Customers have expressed appreciation for the professionalism and efficiency of the crew, highlighting their adherence to budget and timeline.

The emphasis on cleanliness after the job also reinforces a strong customer satisfaction level.

The overall sentiment towards Maguire Company is mixed, revealing strong positives alongside notable negatives. Many customers commend the company's responsiveness, professionalism, and thoroughness in repairs, often highlighting excellent service in emergency situations.

However, several negative experiences related to customer service and pricing significantly detract from the company's reputation. A few customers reported issues with rude reception, misleading communication regarding pricing, and inadequate problem resolution, leading to frustration and disappointment.

While there is a core group of satisfied customers who appreciate Maguire's efficiency and ability to resolve issues promptly, the critical testimonials indicate that there are areas in need of immediate improvement, particularly in customer interaction and service experience consistency.

The reviews for McDonnell Plumbing & Heating present a mixed sentiment overall. A considerable number of customers express immense satisfaction with the promptness, professionalism, and expertise of the service team, especially highlighting the emergency response capabilities and the quality workmanship they received from specific employees, such as Jim.

However, there is a notable strain of frustration stemming from poor communication and reliability concerns. Several reviewers mention canceled appointments, delayed services, and unreturned calls, leading to feelings of neglect and disappointment.

While many praise the company, the recurring issues with scheduling and follow-ups create an underlying air of inconsistency in customer experience.