Pitts Plumbing

Pitts Plumbing's reviews paint a deeply concerning picture across nearly every dimension. Professionalism is the most heavily flagged area: multiple reviewers describe rude plumbers, chronic failure to return phone calls, ghosting of long-term customers, and a pattern of ignoring written correspondence — behaviors cited across at least six of the eight reviews. Project completion is similarly tr... Read more

Pitts Plumbing's reviews paint a deeply concerning picture across nearly every dimension. Professionalism is the most heavily flagged area: multiple reviewers describe rude plumbers, chronic failure to return phone calls, ghosting of long-term customers, and a pattern of ignoring written correspondence — behaviors cited across at least six of the eight reviews. Project completion is similarly troubled, with documented instances of abandoned work, improperly reseated toilets causing leaks into neighboring units, and unresolved follow-through failures spanning months. Pricing transparency drew specific criticism in one detailed review, where a four-figure bill was provided with no itemization and requests for clarification were ignored. On the positive side, a small number of older reviews (2012–2016) describe timely arrivals and competent work, and one reviewer praised a rapid emergency response, which prevents the experience score from bottoming out entirely. However, the overall trajectory of reviews is clearly negative and worsening over time. Read less