Find Nearby Plumbers In Olympia, Washington

The recent reviews for Rocket Rooter reflect a mixed sentiment towards the company's services. While many customers praise the technician Keith for his professionalism, promptness, and thorough work, there are significant complaints about poor service, particularly regarding missed appointments and dissatisfaction with the work quality from other technicians.

Overall, the sentiment leans towards positive experiences with Keith but highlights considerable concerns with inconsistent service and dissatisfaction from some customers. In detail, the reviews reveal a divided experience among customers regarding Rocket Rooter.

Keith is frequently highlighted as an exceptional employee, noted for his punctuality and skilled plumbing abilities, receiving high recommendations for his efforts in resolving plumbing issues quickly and efficiently. His communication and courteous demeanor also received praise, contributing positively to customer experiences.

Conversely, several negative experiences were reported, primarily related to a lack of reliability in scheduling and subpar service quality from other staff members, such as Jim. Some reviewers expressed frustration over missed appointments, excessive charges for inadequate work, and failure to provide follow-up services such as invoices or reimbursement for damages caused during service.

The discontent related to the handling of tasks indicates an inconsistency in service across different technicians, which detracts from the company's overall reputation. The reviews highlight a clear distinction between experiences with Keith and those involving other personnel.

While Keith's performance seems to embody the standards Rocket Rooter aims for, customer experiences have been marred by issues of negligence and dissatisfaction with certain aspects of service from other team members. This inconsistent quality could impact customer loyalty and future business, warranting the need for the company to address these concerns comprehensively.

The reviews for Treat Plumbing convey a mixed sentiment. On one hand, customers commend Vern for his professionalism, expertise, and the significant improvements in their plumbing systems after switching to Treat Plumbing.

Positive feedback highlights better water pressure, reduced maintenance needs, and a reliable service experience. On the other hand, there are notable frustrations expressed regarding customer service, particularly about unreturned calls and difficulty in communication.

While some customers find value in Vern's work, others have faced challenges with initial contracting experiences, highlighting inconsistencies in service reliability.

The reviews for BJ Fishers Plumbing Service present a mixed sentiment. On one hand, customers commend the punctuality, professionalism, and quality of work related to water heater replacement, which was executed efficiently and with attention to regulatory details.

On the other hand, there are concerns regarding transparency in pricing, specifically in terms of labor charges that led to a negative experience. An issue with delayed refunds further exacerbates the dissatisfaction.

Overall, while the quality of service may be high, inconsistent communication about charges and billing practices detracts from customer satisfaction.

The reviews for Yelm Plumbing and Pumps present a polarized sentiment among customers. While some customers appreciated the prompt service and professionalism experienced during specific plumbing jobs, others expressed significant dissatisfaction with pricing, follow-up service, and customer support.

Numerous reviews highlight concerns over being charged exorbitant fees for relatively simple tasks, alongside complaints about no-shows or poor communication from the company. Overall, while there are instances of competent service, the recurring issues related to pricing and customer service have left a negative impression on several clients.

American Pump & Electric received a mixed bag of reviews over the past month. On one hand, several customers praised specific employees, like Shane Peterson, for their outstanding service, expertise, and professionalism.

These positive interactions emphasized fast and efficient work, particularly related to installation and repairs. However, on the flip side, a significant number of reviews highlighted severe issues with customer service, particularly directed at management and communication practices.

Many reviewers expressed frustration with the handling of service issues, lack of follow-up, and unexpected costs, leading to feelings of neglect and dissatisfaction. The overall sentiment suggests a divide in customer experiences

Wright Now Plumbing has garnered mixed feedback from its recent customers. The positive sentiments predominantly highlight the competence and professionalism of owner Gregory as a plumber, emphasizing his fair pricing and quality work.

However, significant concerns arise from negative experiences, particularly regarding communication and service execution. Some reviews reflect dissatisfaction with unresolved issues, lack of follow-up, and perceived negligence in responding to customer needs.

Furthermore, internal employee experiences suggest discontent regarding payment practices and professionalism within the company. Overall, while there are strong commendations for the service quality, the inconsistencies in performance also point to areas that require substantial improvement.