Overview of Company Customer Sentiment Analysis in May
Both reviews paint a severely negative picture of Advanced Drilling across nearly every dimension evaluated. Professionalism is critically low: the company failed to show up for a scheduled appointment without notice, voicemail boxes were routinely full, calls went unanswered for weeks, and the owners displayed consistent indifference and poor communication toward clients under time pressure. Proj... Read more
Both reviews paint a severely negative picture of Advanced Drilling across nearly every dimension evaluated. Professionalism is critically low: the company failed to show up for a scheduled appointment without notice, voicemail boxes were routinely full, calls went unanswered for weeks, and the owners displayed consistent indifference and poor communication toward clients under time pressure. Project completion is equally poor, with the first review documenting a month-long equipment delay, missed county approval deadlines with significant financial consequences, and erratic on-site work patterns including a driller who forgot it was Saturday. Experience received a limited signal from the first review, where the driller's inefficient scheduling of on-site work days and failure to bring adequate water supplies suggest subpar operational planning. Pricing data was entirely absent from both reviews, so no score could be assigned to that dimension. Read less