Find Nearby Plumbers In Cambridge, Massachusetts

The reviews for Sullivan J J reflect a mixed sentiment towards the company's plumbing services. Many customers commend the team's knowledge and reliability, highlighting positive experiences with prompt service during emergencies and efficient installations.

However, there are significant concerns regarding customer service, particularly in terms of communication and responsiveness. Some customers reported frustrations over delayed arrivals and rude interactions with staff.

While positive experiences seem to outweigh the negative, the ongoing issues with communication and service consistency may hinder broader customer satisfaction.

Freiner Company, Inc. has received a mixed bag of reviews recently.

While many customers praised the company for their responsiveness, skilled workmanship, and courteous staff, there are significant concerns regarding their billing practices and some quality of work. Illustrative anecdotes highlight impressive service from specific employees, particularly David, while others showcase frustrations with miscommunication, perceived overcharging, and unsatisfactory installations.

A notable divide exists in customer experiences, with a handful of long-term loyal customers expressing consistent satisfaction and newer customers expressing dissatisfaction through serious complaints. Overall, the sentiment tilts towards the positive, but glaring issues with service quality and transparency in pricing are prevalent.

The company Osenton Wm D & Son exhibits mixed sentiments based on recent customer reviews. On one hand, some clients have praised the company's professionalism, reasonable pricing, and effective problem-solving abilities, particularly highlighting positive experiences with their service and workmanship.

On the other hand, there is significant dissatisfaction regarding pricing and perceived overcharging in non-emergency situations. The divide in reviews suggests that while some customers are willing to recommend the service based on experiences with individual plumbers, others express frustration at perceived inconsistencies in service reliability and costs, indicating an overall sentiment that is somewhat polarized.

The sentiment toward Harris Plumbing & Heating is notably mixed, with several customers expressing high levels of satisfaction regarding the quality of work performed and the professionalism of the staff. Positive reviews highlight the prompt service, effective problem-solving capabilities, and friendly demeanor of technicians.

However, there are also significant complaints regarding communication issues, including lack of responsiveness to calls and dissatisfaction with service outcomes, resulting in frustration among some customers. Overall, while many express strong recommendations and loyalty to the company, a concerning number of negative experiences regarding customer service may tarnish the brand's overall reputation.

Taylor & Murphy has received a mixed bag of reviews over the past month, exhibiting a substantial divide in customer sentiment. On one hand, several customers commend the company's prompt response and reliability in urgent heating situations, praising their technicians for professionalism and competence in carrying out repairs.

Conversely, a significant number of reviews highlight severe dissatisfaction regarding customer service, overpricing, and perceived dishonesty in billing practices. Customers report feeling neglected, especially when seeking assistance post-service, with many voicing frustrations over the lack of communication and follow-up.

The overall sentiment reflects distrust among a substantial segment of customers, overshadowed by the experiences of those satisfied with immediate service.

The reviews for 2 Rivers Contracting & Services present a mixed sentiment, with a notable divide between satisfied and dissatisfied customers. While many praise owner John Ellis for his skills, reliability, and friendly demeanor, a significant portion of the reviews express frustration regarding customer service, high pricing, and unprofessional behavior.

Experiences range from excellent work done in emergencies to severe dissatisfaction with billing and lack of communication. Overall, trust and dependability seem to be recurring themes, but the inconsistency in service and aggressive responses from ownership has led to a tarnished reputation among some clients.