Find Nearby Plumbers In Baltimore, Maryland

Marino Plumbing demonstrates strong performance across all four dimensions with consistently high marks for professionalism, pricing fairness, project completion, and technical expertise. The company excels in responsiveness, punctuality, and customer communication, with multiple reviews praising staff members by name (Tony, Missy, John, Trey). Pricing is perceived as fair and competitive relative to alternatives, with transparent quoting and no hidden charges. Project completion is reliable with follow-through on callbacks and multi-visit jobs. However, one detailed 2010 review documents significant issues including incomplete scope execution, lack of signed contracts, and failure to address lead paint hazards, which moderately tempers the otherwise exceptional rating profile. The WW Score of 84.2 reflects strong overall performance with some execution inconsistencies.

• One substantive negative review (2010, rating 2.0) details multiple project execution failures including incomplete scope, missing contract signature, CVPC vs. copper pressure issues, missing cleanout placement, and lead paint hazard mishandling. This review is detailed and credible, not generic praise.
• Three reviews contain only 'unknown' text with 5.0 ratings (2016-06-24, 2016-03-16, 2014-09-17), suggesting incomplete data entry rather than fake reviews.
• One review (2020-06-10) is completely blank with 5.0 rating, indicating data quality issue.
• One review (2017-10-03, rating 4.0) notes lack of tidiness in soldering joints and no drop cloths, suggesting occasional quality control gaps in workmanship presentation.
• Majority of reviews (28 of 42) are older than 3 years, with only 3 reviews from 2024 and 2 from 2023. Recent review volume is limited.
• The 2018 boiler replacement complaint (rating 1.0) alleges unnecessary $6,250 boiler installation, though the review is poorly formatted and lacks clarity. This represents a second serious pricing/judgment concern.

This WW Score of 84.2 is reliable and should be trusted, supported by HIGH confidence across all dimensions based on 18-28 mentions each. However, the score is tempered by two credible negative reviews documenting significant execution and judgment failures (2010 and 2018), suggesting that while Marino typically performs well, occasional serious lapses occur. The score reflects a solid, trustworthy contractor with notable but infrequent problems. Recent review volume is limited, so current performance may differ from historical data.

Forster Plumbing demonstrates exceptional strength in project completion (92.0) and professionalism (89.0), with consistently reliable appointment-keeping, prompt response times, and high-quality workmanship across 13 reviews spanning 14 years. Experience scores are strong (88.0), reflecting skilled problem-solving and technical competence. However, pricing presents a notable weakness (72.0), with 2 of 13 reviews explicitly criticizing labor charges as excessive and unpredictable, though 6 reviews praised affordability. The company's long-term customer retention and multi-year relationships suggest overall value despite pricing concerns.

• Pricing inconsistency flagged: Two reviews (2019-01-01 and 2012-11-26) report high labor charges ($160-$170 for minor work), while six other reviews praise reasonable/affordable pricing. This suggests either variable pricing practices or customer perception variance. Conservative scoring applied to pricing dimension.
• Review age distribution: 8 of 13 reviews are older than 5 years (pre-2019). Only 3 reviews from past 12 months. Recent pricing complaints (2019) suggest potential ongoing issue. Recency weighting applied.
• No fake review patterns detected: Reviews contain specific details (water heater replacement, sump pump emergency, leaking furnace), varied language, and balanced criticism. Authenticity appears high.

This WW Score of 84.2 is highly reliable, based on 13 substantive reviews with explicit mentions across all four dimensions and strong confidence factors (all HIGH). However, the pricing dimension warrants caution—while the overall score reflects strong performance, customers should independently verify current labor rates before engaging, as historical pricing complaints suggest this remains a potential concern.

Apple Plumbing, Heating & Air receives overwhelmingly positive feedback across all four dimensions, with professionalism and project completion being the most frequently cited strengths. Technicians are repeatedly described as punctual, courteous, communicative, and thorough, and the vast majority of jobs are completed same-day or within the promised timeframe. Experience and technical knowledge are consistently praised across a wide range of plumbing and HVAC work. However, pricing is a mixed dimension: while many reviewers call costs fair or reasonable, one reviewer explicitly accused the company of charging over $500 for a 15-minute faucet replacement on an elderly customer, and another paid $108 for under 30 minutes of labor with no parts used, both of which meaningfully drag the pricing score down. One serious safety flag — a CO2 leak attributed to the company's furnace servicing — also tempers the experience score slightly.

• PRICING CONCERN: One reviewer (2024-10-06) explicitly accused Apple of charging over $500 to replace a $55 faucet for an elderly customer, describing it as taking advantage of vulnerable individuals. This is a significant negative pricing signal.
• PRICING CONCERN: One reviewer (2014-09-23) paid $108 for under 30 minutes of labor with no parts used, and stated they would never use the company again.
• SAFETY FLAG: One reviewer (2022-02-12, 1-star) reported a CO2 leak in their home within 48 hours of Apple servicing their furnace, verified by the fire department and two other HVAC companies. The reviewer also reported being spoken to poorly by the accounts manager and receiving only partial reimbursement. This is a serious safety and customer service concern.
• PROFESSIONALISM CONCERN: One reviewer (2024-08-31, 3-star) described a technician who was dismissive of the customer's input and spent significant time discussing unrelated political and historical topics during a service call.
• NO-CALLBACK COMPLAINT: One reviewer (2016-08-16, 1-star) reported that Apple visited for an estimate and never followed up with a price, despite the customer waiting over a week.
• TWO BLANK REVIEWS: Two reviews (both dated 2025-02-09) contain no text whatsoever — only a 5-star rating. These were excluded from usable data as they provide no scorable information.
• RECENCY NOTE: The majority of reviews (approximately 40 of 57) are dated within the past 12 months (mid-2024 to mid-2025), which is a positive signal for recency. A small number of reviews date back to 2011–2020 and were given reduced weight accordingly.
• REVIEW VOLUME NOTE: The high volume of named-technician, detail-rich positive reviews is generally a good authenticity signal. However, the near-uniform 5-star rating pattern across recent reviews warrants mild caution, as no recent reviewer (past 12 months) gave fewer than 4 stars despite the serious 1-star complaints appearing in older reviews.

This WW Score is based on a substantial volume of 57 reviews with strong recency, yielding HIGH confidence across all four dimensions; however, the score should be interpreted with caution given a verified safety incident involving a CO2 leak, a credible pricing exploitation complaint targeting an elderly customer, and a pattern of near-perfect recent ratings that may not fully reflect the range of customer experiences.

Reed and Son Plumbing receives overwhelmingly positive feedback across professionalism, experience, and project completion, with numerous reviewers specifically praising named technicians for being courteous, knowledgeable, and thorough. Project completion scores well overall, but is meaningfully penalized by two notable negative reviews: one describing an abandoned project with no follow-up communication (2024), and one describing a post-warranty leak caused by a questionable sharkbite installation that the owner refused to remedy (2021). Pricing is generally described as fair or reasonable, but one reviewer noted a bill that was significantly higher than expected and later found a competitor charged one-fifth the price for similar work, which tempers the pricing score. The volume of recent reviews (2025) is strong and consistent, lending high confidence to the overall assessment. Responsiveness and same-day or next-day service availability are recurring positive themes across multiple years.

• 12 reviews contain no text whatsoever — only a 5-star rating. These blank reviews provide no usable data and were excluded from dimension scoring. Their presence in volume could artificially inflate perceived review count.
• Several short reviews (e.g., 'John did a great job', 'Best plumbers in MD', 'Timely, efficient') lack sufficient detail to score any dimension and were excluded from dimension tallies.
• A pattern of all-5-star ratings with generic or no text is present across a notable subset of reviews, which raises a mild concern about review authenticity. However, the presence of detailed, specific, and named-technician reviews across multiple years reduces the likelihood of wholesale fabrication.
• One 1-star review (2024) describes a project that was never completed and communication that ceased entirely after signing an estimate — a serious project completion failure.
• One 1-star review (2021) describes a leak caused by a sharkbite shortcut during a bathroom remodel, with the owner refusing to cover repair costs after the 1-year warranty lapsed. This reflects both a workmanship concern and a customer service failure.
• Several reviews are older than 3 years (2017–2021). While included for context, more weight was given to reviews from 2023 onward per recency rules.

This WW Score is based on a substantial volume of reviews with strong recency, and is considered moderately reliable; however, the presence of two substantive negative reviews describing project abandonment and a disputed workmanship failure, combined with a large number of blank or content-free 5-star submissions, introduces enough uncertainty to caution against treating this score as a ceiling-level endorsement.

Priority Plumbing earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute — punctuality, communication via text and email, respectful demeanor, and willingness to explain work were cited across the vast majority of reviews. Project completion scores well overall, with most jobs described as fully resolved, often same-day or next-day, though two notable negative reviews (1-star and 2-star) describe an abandoned or incomplete job and a disputed callback charge, which meaningfully temper this dimension. Pricing is generally viewed as fair and transparent, with several reviewers specifically praising upfront flat-fee quotes and no hidden charges; however, one reviewer explicitly called the company expensive and felt overcharged, preventing a higher score. Experience and technical skill are frequently referenced — reviewers praised the team's ability to diagnose problems, offer preventive advice, and handle a range of jobs competently — but the 1-star review describing a pipe break caused by the plumber's error introduces a meaningful quality concern that cannot be ignored.

• Two substantive negative reviews exist: a 1-star review (2018-12-06) describing a pipe broken due to plumber error, flooding, property damage, cost overruns, no-shows, and dishonesty; and a 2-star review (2022-05-12) describing unexpected high costs, an argumentative callback visit, and an unresolved bathroom noise issue. These are credible, specific, and detailed complaints that meaningfully affect project completion and pricing scores.
• The majority of reviews (approximately 22 of 31) are older than 12 months relative to a mid-2024 reference point, with most clustering between 2017 and 2022. Only 2 reviews are from 2023 or later. Recency of performance cannot be strongly confirmed from this dataset.
• Several 5-star reviews are brief and lack specific detail (e.g., 'Great service and very friendly staff', 'Great experience! Would recommend Tim and Priority to anyone!'). While not conclusive evidence of fake reviews, these generic entries contribute less evidentiary weight and were treated conservatively in scoring.
• No clear pattern of coordinated fake reviews detected — most positive reviews include specific names (Zach, Tim, Dustin, Dino), job types, and situational details, which supports authenticity of the majority of the review set.

This WW Score is based on 31 reviews with strong mention counts across all four dimensions and is considered moderately reliable, though users should note that the score is tempered by two credible negative reviews describing serious service failures, and that the bulk of the review data is more than one year old, limiting confidence in current performance levels.

Bryan Moberly Plumbing receives consistently strong marks across professionalism, pricing, and experience, with numerous reviewers praising his responsiveness, punctuality, honesty, and technical skill — including solving problems other plumbers could not. Pricing is frequently described as reasonable or better than competitors, with two notable instances of no charge for service. However, project completion is meaningfully dragged down by one detailed 2-star review describing an abandoned basement job, vindictive behavior after the customer hired another plumber to finish, and a retaliatory permit complaint — a serious and specific incident that cannot be dismissed. The majority of reviews are from 2021 onward with several from 2023–2024, lending reasonable recency to the dataset. Overall, the score reflects a contractor with genuine strengths but a documented and credible failure in follow-through and professional conduct on at least one project.

• One 2-star review (2021-12-11) describes a serious project completion failure: Bryan did not return to finish a basement plumbing job, forcing the customer to hire another plumber, and then allegedly filed a retaliatory complaint with Howard County licensing. This is a specific, detailed, and credible negative account that materially impacts the project completion score.
• The majority of reviews are 5-star with broadly positive language. While most include specific details (water heater, well pump, shower repair, etc.), the pattern of near-universal 5-star ratings warrants mild caution. No fake review pattern is definitively identified, but the skew is noted.
• Two reviews mention Bryan providing free service (resolving an issue via text, holiday weekend visit with no charge). While positive for professionalism and pricing, these are edge cases and may not reflect standard billing practices.
• Several reviews are older than 12 months (2020–2022). These were included in scoring but given slightly less weight relative to the 2023–2024 reviews.

This WW Score is based on 14 reviews with usable data across all four dimensions and is considered moderately reliable — the high volume of positive reviews is tempered by one serious and well-documented negative incident that should be weighed carefully by prospective customers considering larger or multi-phase projects.