Priority Plumbing & Drain

Priority Plumbing earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute — punctuality, communication via text and email, respectful demeanor, and willingness to explain work were cited across the vast majority of reviews. Project completion scores well overall, with most jobs described as fully resolved, often same-day or next-day, thou... Read more

Priority Plumbing earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute — punctuality, communication via text and email, respectful demeanor, and willingness to explain work were cited across the vast majority of reviews. Project completion scores well overall, with most jobs described as fully resolved, often same-day or next-day, though two notable negative reviews (1-star and 2-star) describe an abandoned or incomplete job and a disputed callback charge, which meaningfully temper this dimension. Pricing is generally viewed as fair and transparent, with several reviewers specifically praising upfront flat-fee quotes and no hidden charges; however, one reviewer explicitly called the company expensive and felt overcharged, preventing a higher score. Experience and technical skill are frequently referenced — reviewers praised the team's ability to diagnose problems, offer preventive advice, and handle a range of jobs competently — but the 1-star review describing a pipe break caused by the plumber's error introduces a meaningful quality concern that cannot be ignored. Read less