Review and analyze now for company Walter Plumbing Service and provide the analysis in the discussed format for the following reviews: '''Wonderful man, service & customer care! Walter was so patient with my frequent calls back & forth and was more than accommodating to work around our schedule even last minute for a minor emergency Pricing was fair & great as well! So happy we found a local, fair, nice, professional & accommodating plumber! Thanks Walter! Walter Plumbing made me a hero overnight. I called on a Thursday afternoon, he arrived Friday morning.
Over the pandemic the flushing mechanisms in our four toilets began to fail. One-by-one.
Our potty rituals included standing by until we we certain the valves closed. What a pain.
But after Walter swept through the place all four are filling and sealing like new. We can walk away with total confidence.
Walter gave us a chunk of our day back and there is rejoicing. Great service.
Fair price. Nice guy.
Our new first choice! Service and attitude has gone downhill since I hired Walter the first time many years ago. He was very abrupt with my 80 year old mother and not very good at communicating.
Too many plumbers to not be treated with kindness and respect. I wish I could give zero stars.
Plumbing for new sink and faucet was completely installed wrong. He didn't make sure the dishwasher was hooked up and working properly.
I hired a plumber because I don't know how to do plumbing work. The bottom cabinet under the sink flooded at least 4 inches of water.
The trap was not even secured. I called him to let him know, he denied any knowledge of this and hung up on me.
I tried sending photos, his phone would not accept the them. I sent a text with the issue...no response.
I finally got him on the phone explained the problem again and that I would appreciate a partial refund as I had to hire another competent plumber to fix his errors. Final comment from him was no refund and I would not hear from him again.
DO NOT HIRE THIS MAN!!! His response is also a lie. I asked him to call me when he had time to talk.
Sent my condolences. He continued to harass me via text.
He is lying. I hire many contractors and have never had such a horrific experience.
He could have offered to come back after the first time I contacted him when I realized there was a problem. He hung up on me.
Please use much caution when considering hiring this man. Our kitchen faucet was installed beautifully by Walter.
Very professional and high quality service. I had the service next day.
I would recommend Walter Plumbing Service to my friends and family. I will contact again when I have other projects.
Thanks. Walter has been providing plumbing services for our home for more than 3 years now and has been fully satisfied by the quality of work and pricing.
He's gone through fixing our faucets, pipe leaks and the dreaded kitchen sink clogging by the food dispenser during the holidays. He's quick to respond and able to explain the details of the problem and the fix that needs to be done.
He gives quality work for a reasonable price. He's my go-to plumber going forward.
Great service, very fair price, quick and easy, This is the way I remember customer service used to be. We had a pipe burst, Walter came out early in the morning, fixed the pipe and installed a new heavier duty spigot, he was very detailed and was in and out in no time.
I would definitely recommend him. My go to plumber from now on.
Walter came the same day and we had a real issue but he was not phased. My brother is a plumber but I would call Walter again and I am so happy to have a plumber I know is fair priced and fast.
Plumbing problems are nothing to mess around with. Walter came to our house today.
He fixed a toilet that would not flush properly and replaced an old kitchen faucet. He was right on time, very experienced, friendly, and reasonable priced.
I will call Walter for all my plumbing needs in the future. I called Walter last week for help with a toilet change out and a slow sink drain.
Really he hd me at the picture of his dog in his ad but there are an impressive number of 5 star reviews. He was very pleasant on the phone so I booked an appointment for this morning.
Sure enough 8 AM on the dot he showed up. He did a perfect job and charged a very reasonable fee.
I would refer Walter to anyone seeking an experienced plumber. There was no extra charge for him being a nice down to earth person with a sweet dog.
I recently used Walter for a removal and replacement of three toilets in my home located in Streamwood. He was prompt for the scheduled appointment and he provided true professional service.
Pricing was more than fair for the job scope. Really enjoyed talking with him and definitely plan on using Walter for all my future plumbing needs! We hired Walter to install a utility sink in our laundry room in our basement.
He was punctual and accommodating. It took him 2 days to respond to my initial inquiry but then he fit me in right away on a day that fit my schedule the best.
He's a professional and knows what he's doing. He needed a small part to complete the job.
He went out to buy it quickly and didn't change the price he quoted us or asked to cover the payment for that part which was nice of him. All his work is guaranteed too so he told us if we see any leaks to just give him a call.
Though, he tested the washer and the sink before he left a few times and made sure there were no leaks. Clean and a job well done! Walter was fast to respond and got to us the next morning.
The repair was fast and more than fairly priced. He also helped with a few minor repairs that we would have put off had he not already been there.
Thank you Walter! We'll definitely call you again! Walter was professional and honest. All the good reviews written about this plumbing service are true! He returned my call immediately.
Walter was able to fix my toilet and leaky sink in no time. The price was very reasonable and I felt that his plumbing knowledge and honesty were the best part.
Answered the phone on Sunday and set up appointment for the following day. Great price and fast service.
I've used Walter plumbing several times and always a great service would definitely recommend. Walter was fast and responsive, called and he arrived within an hour with the parts needed.
Fixed within 30 minutes, really knows what he is doing. Price really reasonable.
Walter saved the day again... Walter came out first thing Monday morning, for a leak under my bathroom sink.
Had to have a bucket there to hold the water and he fixed everything in less than a half hour. Did an excellent job, very quick and very professional.
I would recommend Walter to anyone that has a plumbing need. A plus great job! Kerry L.
Elgin Illinois Finally found a plumber I can trust, and his name is Walter. He arrived on time, and solved a bunch of issues in only 2 hours at such a reasonable price, that I was shocked.
He is no nonsense, and knows what he is doing. So glad I found him! I used Walter twice now.
Once to replace an ejection pump and another time to fix a leak under the sink. Prices seem fair and he's pleasant and in and out quickly.
I would call again if I need a plumber. We called in the evening due to our kitchen sink being clogged.
Received a call back right away. Came out the next morning and fixed our sink.
Very friendly and professional. Gave good advice for preventative maintenance.
Would recommend and use again. Walter is very honest and knowledgeable.
I had very bad clogged in my kitchen sink. He was the first to answer my call.
He arrived swiftly on time. He also provided me tips on what cause the problem and tips.
He quickly solved my problem. Highly recommend.
We noticed a leak under our sink, and had no idea what to do. We called a couple of plumbers that were recommended by friends, and they were either not able to come out today or were quoting us high rates for the parts and labor.
We reached out to Walter, and he was able to come the same day, and even had us buy the part needed at Home Depot, which saved us $90 from the quote from the other plumbers as they had marked up the part. Walter was here within an hour, and was fast and efficient.
We have nothing but the best things to say about him and the job that was done! His hourly rate was extremely reasonable, and was a lot less than the other quoted prices. Highly recommended for any and all plumbing issues you may have.
Hopefully we won't have any more plumbing issues, but if we do, we will definitely be calling Walter. Thank you! We needed someone to fix our shower so that we didn't have to share ours with the kids anymore! Quick response and fixed in a jiffy.
Couldn't be better! Walter is awesome. The past few days we've been having water issues in the basement due to the washer draining and coming back up the floor drain.
After calling the city of Elgin about the problem, and them coming out and cleaning the main sanitary line, the problem persisted and the city worker told us about how a lot of people are having tree root problems due to the drought last year. So I went on the Google Machine, and keyed "Elgin Plumbing".
After all of the Paid advertisements, a yelp review for Walter's Plumbing came up with all 5 star reviews and excellent reports. So i called him, he happened to be nearby on the other side of town, and came over.
About 45 minutes after he arrived, he had my main line cleared and brought up a chunk of hair thin tree roots the size of a cat. We ran a lot of water through the drains before he left (multiple toilet flushing, draining the washer 3 times, and constantly running the bath tub) and everything seemed to be in great working order, all for $150.
If you have plumbing problems, call Walter, he's the man. Wow! So glad I found Walter.
I just duct taped his card to my fridge. Having two plumbers out prior to Walter, they gave me the most outrageous prices for a clearly simplistic job.
Walter simply told me what it would cost without asking the competing price and was extremely reasonable, way below other quotes. He came out within 4 hours.
On top of that, he was the most friendly of them all. As far as the work, he was swift, professional and not messy at all as sometimes pluming tasks can get.
Top notch. He's now "my guy".
I had a leak under a kitchen sink and based on the reviews hear gave Walter a call. This guy is great.
He's friendly and honest and fair in his pricing. He saw the problem right away and fixed it for a more than fair price.
I then asked for a rough estimate to have the old galvanized pipes upgraded to copper and he walked through that and explained what it would take and a ballpark cost (as I only asked for a rough estimate). My main reason for asking was the poor water pressure.
He took a look at the sinks and showers made some simple fixes and my water pressure is greatly improved. This guy is the real deal, he's here to fix a problem, not make you get a second mortgage.
He will be the first one I call and recommend for any future plumbing work. Talked with Walter on Saturday about a plumbing emergency we were having and set up a Sunday appt at 8 am.
At 8:30 I left him a vm to see where he was. At 9 am I get a text he cant make it out.
Now I'm scrambling to find another plumber Walter is the plumber we will always call. We first called him based on reviews.
He has efficiently removed and installed fixtures and repaired a really confounding leak in a shower. He just takes care of business in a timely manner.
He is responsive, comfortable to be around, and charges fair and reasonable rates. Having read Yelp reviews for years and not joining, I felt compelled to join and write a review about Walter.
He is a fantastic plumber and even better person. Walter quoted a very fair price to change our faucets to start with as he was going out of town for the 4th holiday and didn't want to loose the business since we had to wait 6 days.
While installing the kitchen faucet, Walter discovered the drain system to the sink was installed incorrectly when our new counter tops were installed years ago and was leaking and corroded. Walter fixed everything at an extremely fair price and had to get a bit creative to remove the corroded parts off the sink and pipes.
Walter did not charge me for used supply lines he recycled from a previous job. We would not hesitate to use Walter again or recommended him to our friends, family, neighbors.
and co-workers. Honest and professional at a fair price, no gouging, no B.S.
The repair business needs more Walters. A+ Walter is the man!!!!! He is going to be my plumber for life! So during the flooding that we had during the 3rd week in April and trying to get someone to get to my house to replace my sump pump and getting really high estimates (with emergency fees) or no one answering the phone and seeing the awesome 5 start ratings he was getting I crossed my fingers and called Walter...he answered the phone and was charging me much less than other places were, generally a low price would make me nervous but after many 5 star ratings for other Yelpers it made me feel better.
I asked him if there was any chance that he could come out today...he said he was in Schaumburg/Wheeling, then I had told him how another local Batavia plumbing companies were going to charge me emergency rates, a $100 just coming out to see you fee and on top of it they couldn't even guarantee me that someone could come out to my house that day. He said "really? That is terrible"...I told him I had called about 7 different companies with no help from anyone.
I don't know if he just felt really bad for me or he just has a heart of gold...I'd like to think it was a bit of both. He said he would be there in 45 minutes...I was shocked...really he was going to come out to help me and my flooded basement? I didn't know people like that still existed.
He got to my house in about 45 minutes and he was all smiles and friendly, went down to my basement and before he even looked at anything he tried my electric box first to make sure it wasn't as simple as I needed to just flip the switch...he tried and I was right there and after he flipped the switch it just went back then he look and he asked how long this sump pump has been in...I said about 11 years...then he looked further and he said it needed to be replaced. He was quick, neat and friendly and he explained what was wrong with my old sump pump and a recommendation to get a back up from Home Depot (he did not need to do that...he makes no money when I go to Home Depot to purchase a backup) Then after he installed my pump he said let me stand here for a few minutes to make sure there are no leaks.
He checked and was good to go and then he said "can I just check your pipe outside just to make sure the water is pumping outside" I said yes of course and he did and there was all this water overflowing...he told me that shouldn't be happening so he looked over by the drain and nothing was going into the sewer drain as it was supposed to...he's like let me try doing a quick rot to see if I can unplug the outflow pipe...didn't work....unfortunately it didn't work because there were roots and clay that had cracked or split the pipe that was clogging up my pipe. Unfortunately because I live in a crappy town home association that wants their own people to fix everything on the outside of our homes I said I would need to leave it for them....he offered to dig a trench or something so the water will flow towards the drain, I just said I couldn't because I would get fined for damage on the landscaping.
Then Walter said you know if I cant help you fix the problem, what I am going to do-I am going to write it on your invoice what is going on so your association will know what's going on and what they will need to fix it. Super nice So my basement is now dry with a beautiful working sump pump.
And I handed the note from my plumber to my horrible association...and guess what Walter was right and I will get my fix as soon as it stops raining...and snowing! Also Walter has 2 super sweet and cute golden retrievers that go out with him...they were so cute In fact as I paid Walter I gave him a baggie of doggie treats for his two doggies. They stay in van while he worked :).
If you want good service, fair pricing and someone who doesn't gouge you in your moment of misery and explains whats going on-please call Walter he is awesome! He will be my got to guy for all my plumbing needs! My water heater started leaking so I was in need of a new water heater. Picked up a new water heater and gave Walter a call.
He quoted me an excellent price compared to the others I called. He was on time and friendly.
He completed the job without issues. Everything looks and is working great! Highly recommend.
Great service. I called for a quote.
He gave me a reasonable price. Came over the next business day and did a great job.
He even fixed a 2nd faucet for me for free. I won't hesitate to call him the next time I need help.
I had a leak in my kitchen pipe that soaked my hardwood floors and tracked down to the basement. While my wife and I were in the basement cleaning up, we noticed that our main sump pump wasn't working either....the backup had kicked in, thank goodness; but the water level was still higher than it should have been.
I called Walter (found him on CL) and to my surprise he came right away. Fixing the pipe in the kitchen took a minute and he didn't even charge me for it.
Then he went down in the basement and replaced my sump pump. He worked fast and everything took about 30 min.
He was honest, upfront, and very friendly....and he cleaned up after himself....no mess in the basement. The price was phenomenal.....a lot less than I thought it would be for a semi-urgent situation.
I would definitely use Walter again for any plumbing problem! New water heater. He was on time and professional, as well as cheaper than the competition.
Will definitely call him again if needed! I needed my kitchen drain rodded on Easter Sunday. He came out same day, within a couple hours of my call.
He was respectable and prompt. He charged 125.00 and that included 1 free rod charge if it is blocked again within 2 years.
Would definitely recommend. Being new to the 'north' and the area...I called Walter's plumbing because of the yelp reviews.
All the reviews are true. He is fast, honest, and extremely reasonable.
We had several items come up on our home inspection that we wanted fixed/replaced. Walter said 3 of the 4 plumbing items did not even need to be done or could be 'fixed' by tightening a bolt and there was no charge.
Walter could have easily replaced these items and made some easy $ but he gave us his honest diagnosis and we are grateful. My husband also had several 'plumbing questions' in different areas of the house which he took the time to look over and answer.
We did need a spare basement sink replumbed and he only charged us a total of $140. I expected that to be a service charge! He gives his work a year warranty too.
Highly Recommend! Awesome job! Do not waste your money with big plumbing company's that rip you off. He was fair, pricing was reasonable, and he knew what he was doing.
He went above and beyond to replace our kitchen faucet and three bathroom faucets. Would highly recommend and will be calling him again to replace a few more faucets or for any plumbing issue.
Walter is the best! He always comes through as promised and calls back promptly. The job always gets done at a great price.
On a Saturday, my bathroom was flooding...called Walter left a message. I called other companies and nobody was available for a couple of hours.
Walter called me back about 5 minutes later and was at the house about 15 minutes! Overall, fantastic guy! Don't bother with anyone else, call Walter I found Walter plumbing services off CL and he had very reasonable rate especially with 19 years of experienced under his belt. For an experienced plumber for 150.00 to charge me for rodding my sewer main...that's a very good deal.
I called many plumbers and at first went with the cheaper one.."All Chicagoland Plumbing" . That was huge mistake! You get what you paid for Tony the plumber had 5 years of experienced and didn't help my situation with my sewer main being backed up.
He tried for 1 hour and half and with no success with his rodding tool. I didn't know at that time what a big difference it would make if you had top notch professional grade tools.
It will get the job done and get it right the first time! The thing I was mostly upset with All Chicagoland plumbing was that Tony the other owner told me that he will get the job done and it will be done! ....That's a huge disappointment especially when you have the nerve to charge me 100.00 just because you came here to do some rodding doesn't mean you get 100.00. If you make a claim that you can do the job.
I expect you to be able to do it! If you can't? Then you should charge the service call only. There are plenty of other plumbers I could've went with but Tony made the claim and he failed miserably.
We eventually settled for 70.00 which was still very high and I was very disappointed. This is the reason why he got a bad review from me.
After my disappointment, I called up Walter again and he came over the next day with a state of the art Rodding tool and that machine was a beast. It took him 20 minutes to clear the sewer main and fixed the problem while it took Tony 1 1/2 with no success.
Walter not only fixed the overflow problem with my toilet but all address other issues around related the sewer and pipes. That's professionalism! I was thrilled with his work ethic and thoroughness to complete the job and was very happy with his services! It's hard to find quality service people around.
Walter Plumbing services is definitely one I would keep in mind for quality work! I would highly recommend him any day if i were to have any plumbing issues in the future! Great job Wally! P.S. He also has two great dogs that comes with him to work! He keeps them in the van when he's working....lol Walter installed a new water heater after mine went out.
He charged much less than anyone else I called for a price and did a nice job as far as I can tell. He installed a heater I bought from Menards, where many large plumbing companies will only install their own much more expensive heaters.
He showed up on time, completed within about 2 hrs, and left the area clean. I will definitely call him again if I need more work.
We had a problem with our bath tub running hot water. I checked Yelp and decided to try Walter Plumbing after have not so nice experience with another plumber.
He came out within a hour and diagnosed that the cartridge was bad. This is where the problems arose.
The type of cylinder was quite unique and Wally had to spend about an hour and a half just tracking it down. He would not give up and told me that in 23 years he has never failed an installation.
Said that this would not beat him. He was right as he finally got the correct part and installed it.
I can't say enough about his persistence and would recommend him to anyone. Very quick response, diagnosed the problem quickly and even more quickly solved the drain issue.
His work is guaranteed. I was totally impressed and would certainly use his company gain! Our sewer pipe separated from our house , and our sinks were backing up .
Walter came out and accessed the damages. We needed a new sewer pipe connected to the house , which involved digging up the front yard , about 6 feet down , and installing a new section of pipe.
Walter came out on a Sunday with 2 other workers and dug up the section of yard by hand. He replaced 5 feet of piping , and rodded out the sewer line all the way to the street sewer.
They were here half a day , completed the job , and replanted a bush that had to be removed to get to the pipe. You would never know that my front lawn was dug up , as they did an outstanding job.
Walter charged half the price of other company's and did the work on a Sunday. I will use Walter for any plumbing problems in the future.'''.
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