Family Rooter Drain & Sewer

Family Rooter demonstrates strong professionalism with consistent mentions of punctuality, responsiveness, politeness, and cleanliness across 8 reviews. Project completion is solid with 7 reviews confirming jobs finished properly and follow-through on callbacks. Technical skill and workmanship quality are well-documented across 6 reviews. However, pricing presents a significant concern: while most... Read more

Family Rooter demonstrates strong professionalism with consistent mentions of punctuality, responsiveness, politeness, and cleanliness across 8 reviews. Project completion is solid with 7 reviews confirming jobs finished properly and follow-through on callbacks. Technical skill and workmanship quality are well-documented across 6 reviews. However, pricing presents a significant concern: while most reviews praise fair pricing, one detailed 2024 review explicitly alleges deceptive advertising (advertising $49 sewer cleaning but charging $365 for a 30-minute job) and price gouging. This pricing inconsistency substantially lowers the pricing dimension score despite positive mentions in other reviews. Read less