Lw Plumbing & Heating

The reviews present a clear theme of dissatisfaction centered on management problems and operational inefficiency at Lw Plumbing & Heating. The primary concerns highlighted by reviewers include:Poor Management: The owner is criticized for overextending their team, resulting in delays and uncompleted projects. This suggests a potential lack of strategic planning and resource management.Incompetent ... Read more

The reviews present a clear theme of dissatisfaction centered on management problems and operational inefficiency at Lw Plumbing & Heating. The primary concerns highlighted by reviewers include:Poor Management: The owner is criticized for overextending their team, resulting in delays and uncompleted projects. This suggests a potential lack of strategic planning and resource management.Incompetent Service Provision: The time taken to complete even a simple task, such as plumbing a single bathroom over a month, raises serious questions about the company's capability and efficiency.Employee Issues: Reports that employees leave early due to an inability to address problems point to either inadequate training or a lack of support from management. This can also indicate low morale within the workforce.Lack of Communication: Customers express disappointment with the owner's failure to return calls for assistance, which demonstrates a significant gap in customer service and responsiveness. This creates an impression of neglect and lack of professionalism.Definite Lack of Recommendation: The unequivocal statement of not recommending the company by the reviewer reflects strong dissatisfaction and potential damage to the company's reputation. Overall, the cumulative sentiment from the reviews indicates that Lw Plumbing & Heating is facing substantial operational challenges that are affecting customer satisfaction and trust. Read less