Brent

- Positive Feedback: There are numerous comments highlighting the professionalism and courteous nature of the plumbers. Many customers appreciated the timely communication regarding delays and felt that the technicians were polite and knowledgeable. For example, one reviewer mentioned the plumbers' quick assessment of their heating issue, which led to a timely and effective resolution. Such testim... Read more

- Positive Feedback: There are numerous comments highlighting the professionalism and courteous nature of the plumbers. Many customers appreciated the timely communication regarding delays and felt that the technicians were polite and knowledgeable. For example, one reviewer mentioned the plumbers' quick assessment of their heating issue, which led to a timely and effective resolution. Such testimonials emphasize a strong track record of competent service on the technical side. - Negative Experiences: On the flip side, a notable segment of the reviews expresses dissatisfaction, particularly with customer service. Some customers reported feeling rudely treated by the technicians, with specific incidents involving unprofessional comments and unexpected charges that left them feeling frustrated and taken advantage of. One reviewer recounted an experience where a simple assessment resulted in a significant maintenance fee without sufficient explanation, leading them to feel that Brent's Plumbing lacked transparency. - Recommendation and Loyalty: There is a clear divide among the customers Read less