Sun Plumbing and Heating
1.0 /5 (1 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The reviews for Sun Plumbing and Heating convey a negative sentiment, primarily stemming from unfulfilled promises and lack of communication. Customers expressed frustration over poor responsiveness and ultimately sought services elsewhere, indicating a need for improvement in customer engagement and follow-up.
Services Offered Verified by Business
Bathtub installation
Bathtub repair
Faucet installation
Garbage disposal installation
Garbage disposal repair
Hot water recirculation pump installation
Hot water recirculation pump repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Shower installation
Shower repair
Water heater installation
Water heater repair
Overview of Company Customer Sentiment Analysis in January
The review highlights a significant concern regarding Sun Plumbing and Heating's communication practices. The customer initially expressed optimism after receiving an acknowledgment of their request for a quote. However, the experience quickly turned sour when the promised follow-up call did not occur, leading to disappointment. This situation emphasizes a crucial gap in customer service, as timel... Read more