Works Plumbing
4.0 /5 (131 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The feedback regarding Works Plumbing indicates significant dissatisfaction and frustration. A notable complaint revolves around delays, unresponsiveness, and failure to deliver a promised item, which detracts from the company's credibility. The lack of communication and difficulty in resolving the issue has left a negative impression on the customer, revealing a dire need for improvement in custo... Read more
Services Offered Verified by Business
Bathtub installation
Bathtub repair
Drain installation
Drain repair
Faucet installation
Faucet repair
Garbage disposal installation
Garbage disposal repair
Gas line installation
Gas line repair
Hot water recirculation pump installation
Hot water recirculation pump repair
Hydro-jetting
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower installation
Shower repair
Sink installation
Sink repair
Sump pump installation
Sump pump repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Workman Score
- Price-friendly
60%
- Professionalism
40%
- Experience
40%
- Completion
20%
Overview of Company Customer Sentiment Analysis in January
The review highlights critical issues related to Works Plumbing's service delivery, particularly concerning punctuality and follow-through on commitments. A key point of contention is the tardiness of the technician, Justin, which not only reflects poorly on time management but also sets a negative tone for the customer's overall experience. The review details a failure to deliver a promised produ... Read more