Overview of Company Customer Sentiment Analysis in January
The review reflects a highly negative sentiment towards 360 Degree Maintenance, emphasizing concerns over unfair billing practices and a lack of communication. The reviewer portrays the company as unethical, particularly by highlighting their overcharging and perceived dishonesty, especially in the context of servicing a church.
Overview of Company Customer Sentiment Analysis in January
This review from a church highlights significant dissatisfaction regarding both the quality of customer service and pricing practices of 360 Degree Maintenance. The reviewer noted that while the installation of an electrical line was performed satisfactorily, the experience soured due to being charged for an additional hour of labor beyond what was completed, coupled with a trip charge perceived a... Read more
This review from a church highlights significant dissatisfaction regarding both the quality of customer service and pricing practices of 360 Degree Maintenance. The reviewer noted that while the installation of an electrical line was performed satisfactorily, the experience soured due to being charged for an additional hour of labor beyond what was completed, coupled with a trip charge perceived as excessive for the distance traveled. Additionally, the markup on materials was viewed as exorbitant, raising concerns about transparency and fairness in pricing. The reviewer expressed frustration with the company's lack of engagement when questioned about these charges, suggesting a poor customer service experience. Overall, the sentiment indicates a strong distrust in the company's practices, urging potential customers to reconsider their choice of service provider. Read less