Roe

The reviews indicate a significant disparity in customer experience. A recurring theme highlighting positive experiences focuses on the craftsmanship and professionalism exhibited by Mike, the handyman. Reviewers praised him for his promptness, ability to troubleshoot issues effectively, and attention to detail, such as ensuring that workspaces were left tidy post-service. This has resulted in cus... Read more

The reviews indicate a significant disparity in customer experience. A recurring theme highlighting positive experiences focuses on the craftsmanship and professionalism exhibited by Mike, the handyman. Reviewers praised him for his promptness, ability to troubleshoot issues effectively, and attention to detail, such as ensuring that workspaces were left tidy post-service. This has resulted in customers expressing a willingness to engage his services in the future and recommending him to others. However, there is also a critical perspective reflecting issues with communication that could deter potential clients. One reviewer expressed disappointment over the lack of availability and response, detailing an unsuccessful attempt to reach out for service clarification and expressed frustration that their inquiry was not acknowledged, leading to the conclusion that the company might be overwhelmed or not accepting new jobs. In summary, while Mike seems to deliver high-quality handyman services and has earned customer loyalty through exceptional work, the company's engagement process and responsiveness require improvement to better serve potential clients and ensure that all inquiries are addressed promptly. Read less