Overview of Company Customer Sentiment Analysis in January
O'Leary Plumbing, Heating & Electrical has received a mixed bag of reviews over the last month. Many customers praise the company's responsiveness, professionalism, and helpfulness, particularly highlighting technicians like Dan, Jacob, and Kyle for their friendly demeanor and efficient work. This positive sentiment is evident in accounts of both major and minor jobs completed to customer satisfac... Read more
O'Leary Plumbing, Heating & Electrical has received a mixed bag of reviews over the last month. Many customers praise the company's responsiveness, professionalism, and helpfulness, particularly highlighting technicians like Dan, Jacob, and Kyle for their friendly demeanor and efficient work. This positive sentiment is evident in accounts of both major and minor jobs completed to customer satisfaction. However, frustrations arise from customers experiencing serious issues, particularly with HVAC installations, where they cite problems with system performance and poor service. Instances of inadequate communication, lack of follow-through, and perceived unprofessionalism have led to significant dissatisfaction among some clients. Overall, while there are strong advocates for O'Leary Read less