Gene Plumbing Wagner

Across the reviews, several common themes and sentiments emerge about Gene Plumbing Wagner.Communication Issues: A significant number of reviewers highlighted a lack of follow-through with callbacks and updates. Many customers reported they had to call multiple times without receiving timely responses, leading to frustration and a sense of neglect.Service Quality: Reports of inconsistent service q... Read more

Across the reviews, several common themes and sentiments emerge about Gene Plumbing Wagner.Communication Issues: A significant number of reviewers highlighted a lack of follow-through with callbacks and updates. Many customers reported they had to call multiple times without receiving timely responses, leading to frustration and a sense of neglect.Service Quality: Reports of inconsistent service quality appear frequently. While some users noted positive interactions with service personnel, many detailed experiences where technicians seemed incompetent or unprofessional, particularly regarding problem diagnosis and effective solutions. This inconsistency seems to erode trust among clientele.Pricing Concerns: Many customers found the pricing to be exorbitant, especially given their expectations for service quality. Instances of unexpectedly high charges, especially for minor jobs that escalated in cost due to prolonged service times or added fees, contributed to negative sentiment. Users expressed feelings of being overbilled or "ripped off" without a justified explanation for costs.Overall Professionalism: The professionalism of the technicians was called into question repeatedly, with descriptions of surly attitudes, lack of insight into plumbing issues, and what some reviewers interpreted as a lack of work ethic or diligence (e.g., spending excessive time doing little).Caution Advised: Several reviews carried a strong warning for potential customers to be cautious when considering Gene Plumbing Wagner Read less