Fox Plumbing & Water Care

Across the shared reviews, there is a strong emphasis on the quality of service provided by Chris Fox, with multiple customers describing him as knowledgeable, ethical, and hardworking. Reviews consistently highlight Chris's professionalism and willingness to go above and beyond for his clients, which contributes to a high level of trust and satisfaction among customers. For instance, one review d... Read more

Across the shared reviews, there is a strong emphasis on the quality of service provided by Chris Fox, with multiple customers describing him as knowledgeable, ethical, and hardworking. Reviews consistently highlight Chris's professionalism and willingness to go above and beyond for his clients, which contributes to a high level of trust and satisfaction among customers. For instance, one review details multiple successful projects spanning over a decade, illustrating reliability and consistent performance over time. Customers have had positive experiences with various plumbing installations, such as water heaters and other fixtures, with special mention of the efficient approach to clean-up and ensuring customer satisfaction. A common theme is the value provided, with several customers noting they have saved significant money due to the quality of products installed, like tankless water heaters. However, there is a notable outlier in the reviews, where a customer expressed frustration regarding a lack of follow-up service on a poorly installed shower head. This review stands in stark contrast to the otherwise glowing feedback and highlights a potential area for improvement in customer service or response to after-service issues. Overall, while the prevailing sentiment is positive, focusing on service quality and professional integrity, the company may benefit from addressing customer service responsiveness to ensure consistent satisfaction across all interactions. Read less