Drain Brothers

The overall sentiment from the reviews indicates a generally negative experience when engaging Drain Brothers' services, with both current and previous customers expressing disappointment.Timeliness and Communication Issues: A recurring theme is the company's failure to adhere to scheduling commitments, as evidenced by a customer mentioning that no one showed up on the second day after promising t... Read more

The overall sentiment from the reviews indicates a generally negative experience when engaging Drain Brothers' services, with both current and previous customers expressing disappointment.Timeliness and Communication Issues: A recurring theme is the company's failure to adhere to scheduling commitments, as evidenced by a customer mentioning that no one showed up on the second day after promising to return either that night or the next morning. Communication breakdown is another critical issue, with a customer noting multiple unreturned calls, which heightened their frustration.Quality of Workmanship: Several reviewers criticized the quality of plumbing work performed. Issues identified include faucets that wobble after being "fixed" and maintenance problems left unresolved. One customer noted an instance where essential checks, like examining the trap of a kitchen faucet, were neglected. These complaints suggest a lack of thoroughness in the service provided, leading customers to question the proficiency of the technicians.Professionalism and Cleanup: Customers voiced concerns over the perceived lack of professionalism, particularly highlighting issues with mess left behind after service, such as dirty water and tracked dirt. One reviewer noted they had requested the technician to remove their shoes Read less