Discount Drain & Sewer Cleaning

The reviews showcase a significant divide in customer experiences with Discount Drain & Sewer Cleaning. Positive feedback often focused on the professionalism and prompt service of technicians, particularly members of the team like Rick, who received commendations for thorough explanations and cleanliness after the job. Several satisfied customers highlighted successful resolutions to their plumbi... Read more

The reviews showcase a significant divide in customer experiences with Discount Drain & Sewer Cleaning. Positive feedback often focused on the professionalism and prompt service of technicians, particularly members of the team like Rick, who received commendations for thorough explanations and cleanliness after the job. Several satisfied customers highlighted successful resolutions to their plumbing issues and expressed willingness to recommend the company. Conversely, a recurring theme among dissatisfied customers involved communication problems, particularly with the owner, Rick. Reviews describe instances of rudeness, and there were accusations of overcharging and subpar initial service, leading to further complications. Some customers reported feeling disregarded, with examples of being hung up on or ignored after raising concerns about service quality. Pricing disputes were also more than a minor complaint, with multiple recounts of sudden increases in quoted prices and charges perceived as unjustified, which contributed to a sentiment of mistrust. Furthermore, the contrasting outcomes Read less