The Rooter Guy

The feedback presents a rather negative view of The Rooter Guy, with recurring themes of frustration and dissatisfaction. Customers express their displeasure primarily due to the following reasons:Misrepresentation of Service Hours: Multiple reviewers highlighted being misled by the company's claim of being "open 24 hours." One customer specifically noted that their call went unanswered because th... Read more

The feedback presents a rather negative view of The Rooter Guy, with recurring themes of frustration and dissatisfaction. Customers express their displeasure primarily due to the following reasons:Misrepresentation of Service Hours: Multiple reviewers highlighted being misled by the company's claim of being "open 24 hours." One customer specifically noted that their call went unanswered because the company was closed, leading to confusion and frustration.Service Quality Issues: There are serious concerns regarding the quality of work performed. One reviewer mentioned that a previous service visit resulted in damage to their toilet, suggesting a lack of professionalism and care by the service technicians. This reflects a broader trend of dissatisfaction with the durability and craftsmanship of services rendered.Unjustified Costs: A significant complaint revolves around unexpected expenses, with one customer characterizing the charges as exorbitant without effective solutions to their plumbing issues. This concern points to a perception of being treated unfairly and potentially being overcharged for subpar service.Subsequent Repairs Required: A critical finding among the reviews is the necessity for customers to enlist alternative service providers to rectify the problems left unresolved by The Rooter Guy, indicating a lack of effective problem-solving and reliability. The combination of these factors has led to a strong sense of mistrust in the company, fostering significant negative sentiment that could deter potential customers from seeking their services. Read less