RHD Plumbing & Remodeling

The reviews for RHD Plumbing & Remodeling showcase a wide range of customer experiences, yielding insights into both strengths and weaknesses of the company.Positive Feedback: Several clients noted the company's ability to schedule service promptly and the friendliness of its employees. Positive mentions about the staff's politeness and willingness to address questions were common. Reviewers also ... Read more

The reviews for RHD Plumbing & Remodeling showcase a wide range of customer experiences, yielding insights into both strengths and weaknesses of the company.Positive Feedback: Several clients noted the company's ability to schedule service promptly and the friendliness of its employees. Positive mentions about the staff's politeness and willingness to address questions were common. Reviewers also praised RHD for executing certain tasks effectively, and one client highlighted an enjoyable experience when RHD worked alongside another contractor.Quality Assurance Concerns: A recurring theme in the reviews expressed dissatisfaction with the quality of work provided. Customers reported significant issues, including improperly installed fixtures and inadequate support for installations. These negative experiences hint at the possibility of inconsistent workmanship across different teams within the company.Communication and Follow-Up: Many reviews referenced the need for more transparent communication from RHD, especially concerning pricing and job details. Instances of customers having to stay attentive and verify that the right items were installed suggest a lapse in quality control and specifications clarity.Billing and Pricing Issues: A substantial number of complaints centered on billing practices, with customers noting they felt overcharged relative to the services rendered. Discrepancies between initial estimates and final billing further fueled frustrations, leading to a perception of potential gouging or a lack of accountability in handling invoicing.Customer Service Experiences: While some clients had positive encounters with customer service, others were left feeling ignored or dissatisfied, especially when they sought clarity about their bills or reported issues with the quality of work. This mixed reception led to an inconsistent overall impression of the company Read less