Ex-Stink Plumbing, Sewer & Drainage

Across the reviews provided, Ex-Stink Plumbing, Sewer & Drainage is often praised for their excellent customer service, competitive pricing, and skilled technicians. Customers frequently mention technicians like Mike, Harold, and Dave as being knowledgeable and accommodating, reinforcing the positive sentiment towards the staff's expertise and dedication to customer care. Many long-time clients ha... Read more

Across the reviews provided, Ex-Stink Plumbing, Sewer & Drainage is often praised for their excellent customer service, competitive pricing, and skilled technicians. Customers frequently mention technicians like Mike, Harold, and Dave as being knowledgeable and accommodating, reinforcing the positive sentiment towards the staff's expertise and dedication to customer care. Many long-time clients have shared their admiration for the reliability and professionalism exhibited throughout various jobs, from minor repairs to significant plumbing overhauls. The effectiveness of the staff in communicating options and conducting work with minimal disruption has been highlighted by several reviewers. However, the company also faces criticism, particularly in instances of communication breakdown and oversight in managing more complicated plumbing tasks. Several reviews express frustration with unreturned calls, scheduling issues, and perceived negligence during jobs that resulted in further complications. Customers highlight negative experiences with follow-ups after initial work was completed, suggesting a gap in customer support during post-service communication. Specific cases indicate dissatisfaction with how disputes over work quality and warranty handling were addressed, leading to a sense of frustration among clients. In summary, while Ex-Stink Plumbing, Sewer & Drainage generally maintains a strong reputation for quality service and customer satisfaction, the recent reviews underline critical areas needing improvement Read less