DFS Plumbing, Sewer & Drainage

The reviews for DFS Plumbing, Sewer & Drainage indicate a mixed sentiment overall. While some customers praised the company for professionalism and timely service, others expressed significant frustration regarding poor communication, unfulfilled appointments, and unsatisfactory work quality. Positive experiences were noted for timely responses and effective plumbing solutions, but several reviews... Read more

The reviews for DFS Plumbing, Sewer & Drainage indicate a mixed sentiment overall. While some customers praised the company for professionalism and timely service, others expressed significant frustration regarding poor communication, unfulfilled appointments, and unsatisfactory work quality. Positive experiences were noted for timely responses and effective plumbing solutions, but several reviews highlighted issues with trust, reliability, and the need for better quality control. As a result, potential customers may want to carefully consider individual experiences before engaging the services of this company. --- In detailed sentiment analysis, it is observed that DFS Plumbing, Sewer & Drainage receives divided feedback from its customers. On one hand, there are reviews celebrating timely service and professionalism, with one customer specifically mentioning the positive demeanor of the owner and his team. They appreciated the prompt response to a sump pump issue and a successful resolution of a plugged drain after initial difficulties, which appears to build a sense of trust in their capabilities. Conversely, multiple reviews reveal serious concerns regarding the company's reliability and work quality. A recurring theme is poor communication, notably when appointments were missed without prior notice. One reviewer expressed feeling abandoned when the owner canceled due to an emergency job, creating an impression of unprofessionalism. Moreover, dissatisfaction with the quality of work performed, such as incorrect installations and the follow-up issues that required further assistance, raised red flags. Several customers emphasized the importance of being cautious with payments and suggested not trusting the service provider easily, based on their own unfortunate experiences of being misled about job completion. In summary, while some customers have had satisfactory outcomes with DFS Plumbing, Sewer & Drainage, the critical feedback regarding reliability and quality of work cannot be overlooked. For prospective clients, it may be advisable to approach this service with a degree of caution, taking into account both positive and negative experiences shared by previous customers. Read less