City Sewer Cleaners

The reviews reflect a significant contrast in experiences with City Sewer Cleaners. Positive sentiments are voiced by customers who appreciate the company's reliability and speed of service, especially in emergencies. One reviewer mentions they called at 3 AM and were impressed by how quickly the team arrived and subsequently returned with the right equipment to resolve their issue that was initia... Read more

The reviews reflect a significant contrast in experiences with City Sewer Cleaners. Positive sentiments are voiced by customers who appreciate the company's reliability and speed of service, especially in emergencies. One reviewer mentions they called at 3 AM and were impressed by how quickly the team arrived and subsequently returned with the right equipment to resolve their issue that was initially unmet. However, there is a substantial negative sentiment centered around responsiveness and service completion. A customer expressed frustration about a long wait for follow-up on a critical issue, feeling abandoned after partially paying for a service that was not completed. This indicates potential problems in the company's follow-up processes and communication with customers regarding ongoing repairs. The two main themes emerge from the reviews: a strong appreciation for quick response times and professionalism, and significant concerns over unaddressed repairs and insufficient communication post-service. Addressing these common issues could help City Sewer Cleaners improve its overall satisfaction ratings in future reviews. Read less