Flat Rate Fox Cities

The prevailing feeling across the reviews is one of disappointment and frustration. Customers have reported various issues, primarily revolving around a lack of thoroughness in service delivery. One reviewer noted that the plumbers only repaired a single leak despite being requested to conduct a thorough inspection of the water heater, which resulted in a second leak going unnoticed and leading to... Read more

The prevailing feeling across the reviews is one of disappointment and frustration. Customers have reported various issues, primarily revolving around a lack of thoroughness in service delivery. One reviewer noted that the plumbers only repaired a single leak despite being requested to conduct a thorough inspection of the water heater, which resulted in a second leak going unnoticed and leading to additional costs with another service provider. Moreover, the reviews highlight significant issues with communication. Customers reported difficulties in reaching the company both by phone and through their answering service, which was described as unprofessional. This led to extended waiting periods for necessary follow-up service and a general sense of neglect among those seeking assistance. Price dissatisfaction is another recurring theme, with many customers commenting on perceived overcharges for services rendered, particularly in relation to the quality of work completed. Several reviewers felt that they received inadequate service for the amount they were charged, leading to regret about their choice of company. In summary, the reviews collectively portray Flat Rate Fox Cities as a service provider that falls short in critical areas, such as thoroughness, communication, and customer care, resulting in a negative experience for its customers. The recommendation to research the company on platforms like the Better Business Bureau suggests a broader concern over the company's reputation within the industry. Read less