Keyes & Sons Plumbing & Heating
2.0 /5 (1 Reviews Analyzed)
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FollowWorkman Score
77.5/100
Based on
118 reviews analyzed
Angi
Thumbtack
Google
Score Data Quality
Strong evidence
All dimensions well covered
Overview of Company Customer Sentiment Analysis in March
The reviews for Keyes & Sons Plumbing & Heating express a generally mixed sentiment. While the quality of service provided has received positive remarks, the billing practices have raised concerns among customers. The discrepancy between estimates and actual charges appears to be a prominent issue, leading to dissatisfaction in the overall customer experience.
Services Offered Verified by Business
Workman Score
- Price-friendly
50%
- Professionalism
80%
- Experience
80%
- Completion
70%
Overview of Company Customer Sentiment Analysis in March
The reviews highlight a notable dichotomy in the customer experience with Keyes & Sons Plumbing & Heating. On one hand, the service itself is described positively, suggesting that the technicians are skilled and customer-oriented. However, this positive service experience is overshadowed by significant complaints regarding the transparency and accuracy of the billing process. Customers feel misled... Read more