Tri State Heating & Air

The reviews for Tri State Heating & Air reflect a predominantly negative sentiment, primarily centered around poor installation quality and unsatisfactory customer service. While customers initially had high hopes for their HVAC systems, their experiences of significant failures and lack of timely response from the company have led to disappointment and frustration. The sentiment conveyed indicate... Read more

The reviews for Tri State Heating & Air reflect a predominantly negative sentiment, primarily centered around poor installation quality and unsatisfactory customer service. While customers initially had high hopes for their HVAC systems, their experiences of significant failures and lack of timely response from the company have led to disappointment and frustration. The sentiment conveyed indicates a strong likelihood of customers not recommending the company, highlighting concerns over their prioritization of profits over customer satisfaction. In the detailed analysis, the recurring themes from the reviews point to serious issues with the installation process, as evidenced by a customer experiencing dangerous malfunctions within less than a year of service. The dissatisfaction is magnified by the lack of prompt action to rectify these issues, leading to feelings of neglect and frustration. Notably, there is a significant concern regarding the attitude of management when addressing complaints, which has further tarnished the company Read less