Mullen Plumbing, Heating & Cooling

2.5 /5 (22 Reviews Analyzed)
Workman Score
77.5/100
Based on
118 reviews analyzed
Yelp Angi Thumbtack Thumbtack Google Google
Score Data Quality
Strong evidence
All dimensions well covered

Overview of Company Customer Sentiment Analysis in March

The reviews for Mullen Plumbing, Heating & Cooling reflect a mixed sentiment, characterized by significant customer dissatisfaction interspersed with some positive experiences. While several customers praised the promptness and efficiency of the service, many expressed frustration regarding unprofessional behavior, high prices, and inadequate communication. Instances of poor service quality, no-sh... Read more

Services Offered Verified by Business

Hot water recirculation pump installation
Hot water recirculation pump repair
HVAC installation or replacement
HVAC system repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Water heater installation
Water heater repair
Water pipe installation

Business Details

Workman Score

  • Price-friendly
    50%
  • Professionalism
    40%
  • Experience
    70%
  • Completion
    40%

Overview of Company Customer Sentiment Analysis in March

A closer examination of the reviews reveals several common themes that can be distilled into key points regarding customer sentiment:Inconsistent Quality of Service: While some reviews highlight positive experiences with prompt and effective repairs, a significant number of customers have complained about the quality and reliability of service. Instances of repeat visits for unresolved issues, fai... Read more

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    What does the Wise Workman score mean?
    <70 Low
    71–80 Moderate
    81–100 High
    77.5
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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