Mullen Plumbing, Heating & Cooling

2.5 /5 (22 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews for Mullen Plumbing, Heating & Cooling reflect a mixed sentiment, characterized by significant customer dissatisfaction interspersed with some positive experiences. While several customers praised the promptness and efficiency of the service, many expressed frustration regarding unprofessional behavior, high prices, and inadequate communication. Instances of poor service quality, no-sh... Read more

Services Offered Verified by Business

Hot water recirculation pump installation
Hot water recirculation pump repair
HVAC installation or replacement
HVAC system repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Water heater installation
Water heater repair
Water pipe installation

Business Details

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Workman Score

  • Price-friendly
    50%
  • Professionalism
    40%
  • Experience
    70%
  • Completion
    40%

Overview of Company Customer Sentiment Analysis in January

A closer examination of the reviews reveals several common themes that can be distilled into key points regarding customer sentiment:Inconsistent Quality of Service: While some reviews highlight positive experiences with prompt and effective repairs, a significant number of customers have complained about the quality and reliability of service. Instances of repeat visits for unresolved issues, fai... Read more

    Other Related Plumbing Services in Charleston

    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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