A to Z Plumbing & Renovations

A to Z Plumbing presents a deeply divided track record across all four dimensions. Professionalism is the most heavily penalized dimension, with multiple reviews explicitly describing no-shows, missed appointments without communication, hostile responses from the owner (Zach), and a pattern of unreturned calls — though a handful of positive reviews praise responsiveness and friendliness. Project... Read more

A to Z Plumbing presents a deeply divided track record across all four dimensions. Professionalism is the most heavily penalized dimension, with multiple reviews explicitly describing no-shows, missed appointments without communication, hostile responses from the owner (Zach), and a pattern of unreturned calls — though a handful of positive reviews praise responsiveness and friendliness. Project completion is similarly troubled, with documented cases of abandoned or incomplete work, repeated rescheduling, and a recurring pattern of charging extra for work that should have been included in the original scope. Pricing receives a moderate score because some customers report fair and transparent estimates that were honored, while others describe billing disputes, unexpected charges above estimates, and what one reviewer called a 'bait and switch.' Experience scores in the middle range, as some jobs were completed skillfully and praised, while others resulted in defective installations, broken fixtures, and ongoing problems after the work was done. Read less