Central Mechanical Services

The reviews for Central Mechanical Services collectively paint a troubling picture of customer experiences. Firstly, there is a consistent theme of dissatisfaction with communication and timeliness. Reviewers expressed frustration about delayed arrivals and insufficient communication about the status of their service calls. For instance, one customer experienced over an hour's delay beyond the pro... Read more

The reviews for Central Mechanical Services collectively paint a troubling picture of customer experiences. Firstly, there is a consistent theme of dissatisfaction with communication and timeliness. Reviewers expressed frustration about delayed arrivals and insufficient communication about the status of their service calls. For instance, one customer experienced over an hour's delay beyond the promised two-hour window for installation, resulting in a complete breakdown of service. Another recurring issue is the perceived lack of professionalism and accountability from the staff. Reviewers described interactions with employees as rude, stating that the installers not only failed to perform the job but left without providing proper reasoning. Furthermore, instances of mismanagement were evident, such as lost paperwork, unmet commitments on replacing fixtures, and failure to address ongoing plumbing issues. One review specifically pointed to a negative interaction with the owner, hinting at a disregard for customer concerns Read less