Plumb Solutions

The reviews present a mixed sentiment towards Plumb Solutions, highlighting both commendable qualities and significant shortcomings. On the positive side, Charice, an employee of the company, was recognized for her helpfulness and dedication to customer service, particularly in the context of a quick and effective water heater replacement. This suggests that when the company is functioning properl... Read more

The reviews present a mixed sentiment towards Plumb Solutions, highlighting both commendable qualities and significant shortcomings. On the positive side, Charice, an employee of the company, was recognized for her helpfulness and dedication to customer service, particularly in the context of a quick and effective water heater replacement. This suggests that when the company is functioning properly, they can deliver timely, customer-oriented service. Conversely, the negative review illuminated critical operational failures. Key issues included a lack of reliability, with multiple no-shows and poor communication, leading to significant customer frustration. The unauthorized removal of property, installation of an incorrect fixture, and subsequent threats of collections over uncompleted work further emphasize a serious lapse in professionalism and customer care. The mixed reviews indicate that while some customers may have positive experiences, the company Read less