Thriftway Plumbing

Thriftway Plumbing's recent reviews indicate a polarized customer experience, with a majority highlighting severe issues related to pricing and service quality. Customers report that charges for services are often exorbitant, sometimes several times what other plumbing companies charge. For example, reviews reveal that simple repairs, like flapper replacements or leak detection, lead to bills exce... Read more

Thriftway Plumbing's recent reviews indicate a polarized customer experience, with a majority highlighting severe issues related to pricing and service quality. Customers report that charges for services are often exorbitant, sometimes several times what other plumbing companies charge. For example, reviews reveal that simple repairs, like flapper replacements or leak detection, lead to bills exceeding $1,000, which many feel is unjustifiably high. In terms of customer service, significant complaints stem from communication problems, including rude interactions from staff, particularly related to billing explanations. Reviewers often mention feeling rushed or inadequately heard, contributing to a lack of trust in the company's intentions. Multiple reviewers state dissatisfaction with the pressure to approve costly repairs without clear consent or explanation. The sentiment from those expressing discontent frequently includes phrases like Read less