Duffy Construction

The reviews for Duffy Construction reveal a stark division in customer satisfaction. On one hand, some customers had positive interactions, highlighting the helpfulness of the owners, Brendan and Pat, and praising the overall quality of work done on major renovations, such as full home remodels. These positive narratives cite effective communication, manageable costs, and satisfaction with the end... Read more

The reviews for Duffy Construction reveal a stark division in customer satisfaction. On one hand, some customers had positive interactions, highlighting the helpfulness of the owners, Brendan and Pat, and praising the overall quality of work done on major renovations, such as full home remodels. These positive narratives cite effective communication, manageable costs, and satisfaction with the end results, particularly when the company was responsive to issues that arose. On the other hand, a substantial number of reviews reveal serious criticisms associated with the company's performance. Multiple clients reported severe issues with workmanship quality and project management. Common complaints include:Quality of Work: Numerous reviews emphasize that the construction work often lacked precision, with mismeasured and poorly constructed components noted across several projects. Specific examples included crooked walls, incorrectly installed cabinetry, and failure to adhere to building codes.Poor Communication and Project Management: Several clients expressed frustration regarding communication with the owners and their management of projects. Instances of delayed responses to concerns and poor handling of discussions about mistakes were frequently mentioned, leading to increased customer dissatisfaction.Delays and Mismanagement: Many reviewers reported that projects frequently fell behind schedule, with significant delays attributed to the company's lack of experience in navigating processes like obtaining building permits as well as misinterpretations of required procedures.Customer Service: Feedback about the company Read less