Thomas Brothers Plumbing

The reviews for Thomas Brothers Plumbing reflect a polarized sentiment, with a notable divide between satisfied and dissatisfied customers. Several reviewers praised the professionalism, efficiency, and responsiveness of the plumbers, highlighting positive experiences with timely repairs and workers like Chris and Jacob Hovland. However, a significant number of customers expressed serious dissatis... Read more

The reviews for Thomas Brothers Plumbing reflect a polarized sentiment, with a notable divide between satisfied and dissatisfied customers. Several reviewers praised the professionalism, efficiency, and responsiveness of the plumbers, highlighting positive experiences with timely repairs and workers like Chris and Jacob Hovland. However, a significant number of customers expressed serious dissatisfaction regarding poor communication, inflated pricing, lack of follow-through, and unprofessional behavior from staff. Complaints about the company's contract with American Home Shield and the perceived incompetence of service provided led to frustration and distrust. Overall, while some customers were willing to recommend the company, many others firmly advised against using their services. Read less