Rapid Drain Cleaning & Plumbing

The reviews predominantly reflect a distressing experience with Rapid Drain Cleaning & Plumbing, primarily focusing on the incompetence of the service provided. Key points of concern include: - Poor Workmanship: The plumber described in the review is noted for having to redo jobs multiple times, indicating a lack of skill and attention to detail. The work performed was subpar to the extent that i... Read more

The reviews predominantly reflect a distressing experience with Rapid Drain Cleaning & Plumbing, primarily focusing on the incompetence of the service provided. Key points of concern include: - Poor Workmanship: The plumber described in the review is noted for having to redo jobs multiple times, indicating a lack of skill and attention to detail. The work performed was subpar to the extent that it failed inspection. - Unprofessional Behavior: The reviewer points out the technician's tendency to complain about others while delivering inferior results himself, which reflects poorly on the company's standards and overall professionalism. - Financial Impact: The reviewer expresses significant disappointment regarding the amount paid for the services, feeling that it was not worth the cost. This highlights a lack of value in the service delivered, leading to financial implications for the customer. - Theft Allegation: A particularly alarming aspect of the review is the claim that the business owner, Casey, took the reviewer's tools without permission. This indicates a serious breach of trust and raises ethical concerns about the business. - Lack of Communication: The reviewer's attempts to contact the company post-service were rebuffed, which adds to the frustration and dissatisfaction with the overall customer service experience. In conclusion, the collective feedback underscores a critical need for Rapid Drain Cleaning & Plumbing to address its operational deficiencies and improve its service delivery to foster better customer relations and satisfaction. Read less