Neuman

The reviews indicate a favorable perception of Neuman's Plumbing, primarily due to the promptness and professionalism exhibited by the staff, particularly Ron. Many customers praised the technicians for their respectful demeanor and efficient work, often noting how well they communicated the problems and solutions involved. Compliments were given regarding the thoroughness of the job, with one rev... Read more

The reviews indicate a favorable perception of Neuman's Plumbing, primarily due to the promptness and professionalism exhibited by the staff, particularly Ron. Many customers praised the technicians for their respectful demeanor and efficient work, often noting how well they communicated the problems and solutions involved. Compliments were given regarding the thoroughness of the job, with one reviewer mentioning that the technician walked them through the repairs and left the work area tidy, showcasing high customer service standards. Despite the overall positive sentiment, a common complaint revolves around the scheduling and urgency response times. One customer expressed frustration over the lack of flexibility when water leakage from a light fixture required immediate attention. The insistence on a scheduled time without accommodating the urgency of the situation left a negative impression. This sentiment suggests that while the service is effective, there may be a need for improvement in handling emergency situations or providing flexible solutions to customers' immediate needs. In summary, Neuman's Plumbing is generally viewed as a reliable company, with a strong emphasis on quality work and customer service, but there are moments where the scheduling and response to immediate concerns could be enhanced to fully satisfy customer expectations. Read less