My Guy Plumbing and Service

The reviews showcase a strong appreciation for the expertise and reliability of My Guy Plumbing, particularly emphasizing the exceptional service rendered by Michael. Customers frequently noted the thoroughness and professionalism demonstrated during their interactions. Positive remarks center around the quality of installations and repairs, suggesting that Michael and his team are adept at addres... Read more

The reviews showcase a strong appreciation for the expertise and reliability of My Guy Plumbing, particularly emphasizing the exceptional service rendered by Michael. Customers frequently noted the thoroughness and professionalism demonstrated during their interactions. Positive remarks center around the quality of installations and repairs, suggesting that Michael and his team are adept at addressing plumbing issues thoroughly while maintaining reasonable pricing. Several customers expressed gratitude for Michael's proactive approach in checking for additional issues beyond the immediate problem, and his commitment to explaining the process in an understandable way reinforced the trust in his services. Many reviewers characterized their experiences with Michael as significantly superior compared to other plumbers, highlighting a contrast between his meticulous approach and those of competitors noted to be hurried or less attentive. However, the reviews also contained some criticisms related to communication, particularly concerning callbacks for estimates. A few customers felt disregarded after reaching out for quotes, leading them to reconsider future engagements. This inconsistency in follow-up calls poses a challenge to the otherwise stellar service reputation My Guy Plumbing has developed. In summary, My Guy Plumbing is highly recommended for plumbing needs based on the quality of work and professionalism, but improvements in communication and follow-up could enhance overall customer satisfaction and encourage repeat business without reservations. Read less