Edge Plumbing

The first review highlights a very positive experience with Edge Plumbing, specifically commending Kevin's expertise, efficiency, and adaptability in scheduling. The customer felt valued, especially with the quick quotes and the work's quality. The mention of discounts available through coupon books adds to the favorable impression, suggesting an awareness of budget-conscious customers. In contra... Read more

The first review highlights a very positive experience with Edge Plumbing, specifically commending Kevin's expertise, efficiency, and adaptability in scheduling. The customer felt valued, especially with the quick quotes and the work's quality. The mention of discounts available through coupon books adds to the favorable impression, suggesting an awareness of budget-conscious customers. In contrast, the second review reveals significant dissatisfaction. After multiple plumbing jobs, the customer faced ongoing issues with their toilet, which they felt should have been resolved initially. The frustration was compounded by the lack of effective customer service when addressing the problem, culminating in a perceived lack of fairness when charged full price despite the prior unresolved issue. The small discount offered after questioning the bill was deemed unsatisfactory, reinforcing feelings of inadequacy in customer support. In summary, the common findings suggest that while Edge Plumbing has the potential for high-quality service Read less