Review and analyze now for company American Rooter Sewer & Drain Service and provide the analysis in the discussed format for the following reviews: '''Ron did an exceptional job for us. We needed to reroute the kitchen drain pipe and replace the main sewer due to cracks.
From the start, Ron patiently walked us through his plan. Throughout the project, he kept us informed of his progress and actively involved us in decision-making, which was incredibly valuable to us.
Having dealt with reckless contractors in the past who covered up mistakes, Ron was a refreshing change. He is incredibly reliable, taking the time to meticulously plan the rerouting and installation of our pipes.
His dedication and attention to detail were evident in the excellent work he and his team completed. Finding Ron was a stroke of luck.
He is a trustworthy, honest, and highly skilled plumbing professional, and we couldn't be happier with his service. Very happy with American Rooter.
Ron removed a garbage disposal/reattached the drain and scoped/jetted the sewer line. When he came to do the estimate he was specific about what needed to be done and provided reasonable pricing.
And he was very efficient and thorough when he returned to do the actual work. But what sets Ron apart is how conscientious he is.
He takes the time and care to do the job properly, was extremely tidy (not a trace that he'd been there when the job was done), and explained in helpful detail the work he completed. (He also just finished jetting the sewer line at my second house and things went smoothly there as well.) It's worth mentioning that he's also a really nice guy.
Highly recommend and I'll be asking Ron to do the future maintenance on both lines. The best plumber - reasonable price and amazing personality! We will highly recommend any friends or family to call American Rooter for any plumbing problems Ron was exceptionally helpful.
He adjusted his equipment servicing schedule to meet me first thing the next morning. I had been worried that we had a kitchen clog, but upon inspection, I learned that my child had used baby wipes, which had clogged the main pipe.
I was concerned that resolving this would require extensive digging, but Ron was honest with me. He could have upsold me to hydro cleaning, but instead, he educated me about the age of the pipe and how tree roots had grown into it using a inspection scope.
He also advised me on the maintenance I'd need to perform in the future to prevent similar issues from occurring. Great service with reasonable price.
Ron helped me several times in holidays & after hours. I absolutely recommend this service to whoever needs a reliable one.
Ron has helped my business a few times now and each time he is able to come out same day and fix the issue. He gives me advice for how to prevent problems in the future and is reasonable in price.
I highly recommend American Rooter and will continue to use them in the future. Our toilet backflow whenever it was flushed.
The sewage would seep out from the side of the toilet too. The bathtub and kitchen sink pipelines are clogged as well.
I called on a Sunday and Ron (owner as well as the tech) responded quickly and we were scheduled for an appointment the next morning. This company is my FIRST EVER home fixture repair company that I called who did not require a diagnosis fee! What a big bonus! Ron is extremely knowledgeable, experienced and honest.
According to his diagnosis, he said the problem is at further downstream of the sewer line which everything connected to. Not like many other companies which tried to rip us off, he clearly laid down the cost and only charge for necessary services.
Other companies would probably quote us for toilet, bathtub and kitchen pipeline separately, but he only charged us for that one downstream clog because that's the solution for all issues! His quote is EXTREMELY reasonable that I am going to introduce him to all my friends and family. He spent time to ensure all issues have resolved.
At the end, he showed us with his camera that the clog was around 50 feet downstream. It was clogged due to root growing into pipeline.
He even helped us to locate this sewer line location that wasn't shown on City utilities map. Ron is spectacular! We had a clogged storm drain on the side of our house.
We also had no idea where it drained to. Found American Rooter via Google search for storm drain cleaning.
Ron was able come out the same day and quoted a reasonable price to perform a water jet and possible camera scope inspection (if needed). He got the job done fast and helped figure out where it drained.
Turns out the drain tube led all the way to the front of house to a small outlet. And judging by the debris, it hadnt been cleaned in years.
Great, honest, friendly service by Ron at a fair price (less than rotor rooter and others I called). Thanks again!! Ron Kazemian came and assisted us with toilet repair, caulking and drainage issue.
He was timely, professional snd provided us with a before repair idea of the cost. He is excellent and we highly recommend him.
He initially did work for my daughter at her condo in Kirkland. ThIs is a very honest company and Ron really knows what he's doing.
He could have charged us for a service that would have ended up a problem again a month later. Instead, he showed us what was really causing the issue (not the drain) and then fixed another clog free of charge.
I would highly recommend this company! Ron is very responsive and came out the next day to show us the problem and scheduled within a week to get everything fix. Price is very reasonable and his crew did an awesome job.
There's a concrete pathway that he initially thought he had to break it and will refer someone to do the concrete for us afterwards. When he came over, he carefully cut the concrete and his crew lifted the whole slab without any damage.
Once the part was finished, his crew mates helped to put the slab back in place and save us some money from redoing the concrete. Highly recommend Ron because he even gives us some tricks on how to prevent any clog in the future for our pipes.
I can't thank him more but to give him a 5stars rating here. We had a clogged drain which prevented me from using the kitchen sink, dishwasher and washing machine.
My husband called Ron on Friday afternoon and he was at our house within 2 hours. He was friendly, knowledgeable and professional.
His rates were great and he gave us good tips on preventing future clogs. Apparently, I should not rely on the garburator as much as I have been.
We highly recommend Ron and would use him again (hopefully, not too soon). Ron cleared some blockage in an interior drain pipe of our house using the snake, as well as hydro-jetting some roots in a couple places in our exterior pipe, and then provided videos showing that the problem was fixed.
He was available on short notice, and got the job done quickly, explaining everything very clearly during the process. His price seemed reasonable, and he thought creatively about how to deal with some issues accessing the pipes.
He is friendly and easy to work with. TL;DR Really appreciate Ron's willingness to go the extra mile to resolve my issues.
Friendly, easy to talk to, great rates, and no weekend upcharge. Highly recommend to give Ron a call! I found Ron recommended on the neighborhood nextdoor app.
This week, my toilet started gurgling, and eventually the water in the bathtub was slow to drain. I called in the late afternoon on Saturday, and Ron promptly picked up.
He came by the next morning on Sunday to assess the situation. We ended up doing a main sewer line clean, a camera inspection, and hydro jetting for two downspout drains that have been backed up for years.
It took about 3 hours total. Really appreciate Ron's work ethic and attitude.
One of my downspout drains had a huge rootball and he did not stop until it was resolved. He was patient throughout and took the time to explain everything to me.
The camera inspection showed that my property has multiple pipe segments of different material. The concrete section should be replaced and I will definitely use Ron from American Rooter Sewer & Drain if we do that in the future! I can't recommend American Rooter Sewer & Drain enough - Ron did an amazing job unclogging our kitchen drain.
He was not only extremely knowledgable and professional, but also honest and punctual. He showed up 20 minutes early, even on extremely short notice.
After working as a supervisor for Roto-Rooter for several years, he started American Rooter Sewer & Drain. I'll definitely call Ron the next time we need a plumber.
Ron at American Rooter came out and ran a camera through our down spout drain pipes all the way out to the street. We live in Newcastle Wa.
They badly needed water jet cleaning so we had him also do that. Ron is a small business person who does his own labor.
He has the latest and best equipment and is very competent at investigating and fixing drain issues. He was very responsive in our communications and showed me the actual video as he did the inspection and cleaning.
I'm a skilled craftsman myself and am very particular about who works on my house. Ron has a lot of knowledge and is not just another hired hand.
I have pinned his business card to my bulletin board for future work. I highly recommend Ron.
Ron and his crews did an amazing job of using hydro-jetting to unclog my storm drain. He is friendly, on-time, detail-oriented, super knowledgeable, and thorough.
He even checked on another downspout to make sure it was clear and open. Having worked and dealt with many service professionals in the past, I have to say Ron is the top notch.
I really recommend him without any reservation. Ron came out on very short notice and cleared up a clogged drain the same day.
He was extremely knowledgeable, professional, and thorough. I couldn't have asked for better service; and the price was excellent!!! Thanks Ron! Ron at American Rooter was great.
We had Rescue Rooter out 3 times and spent over $1000 for a clogged drain pipe. They wanted another $700 to scope it.
I called Ron and he was at our house in just 2 hours. Scoped the pipe, found the problem, gave me pictures of it, cleared the drain and was gone in under one hour, all for under $300, including the scope.
He was up front and very informative. He's busy, working 7 days a week, but was able to fit me in and get the job done.
I only wish I knew about him when we first had this problem on Superbowl Sunday, two weeks ago, Give him a call!!!'''.
Read less