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Review and analyze now for company Capitol Hill Plumbing and provide the analysis in the discussed format for the following reviews: '''Really good service. The guy showed up on time, did the work on budget and on schedule.

Then I had a question about one of the things he installed, and he came back to my place to explain it, no charge. Two thumbs up.

I'm happy to write an update from my previous negative review. I received a call today from Mike, the plumber from Capitol Hill Plumbing who did the work at my apartment building.

After explaining my frustration with their work (see details from my first review), he understood why I was frustrated and agreed to refund the service fee for the second visit ($100). I thought this was excellent customer service, and I appreciated hearing from them directly.

I will write another update (and upgrade my review to 5 Stars) when I receive the refund check from the company. But in the meantime, Mike has shown a high degree of integrity and professionalism, which is really essential in the service industry.

I cannot rave enough about the service here. I had a badly leaking bathtub faucet that had moved from a drip to a constant dribble.

Not good. The fixture is an older Grohe model, something that regular hardware stores don't stock...

Steve showed up when he said he would, took a look at the problem, snapped a few pictures, and said he thought they might have the parts I needed in stock at their shop. He showed up the next day, exactly when he said he would, and had the parts in hand.

He fixed it expertly, and then unclogged the tub for me as well just because he's a good guy! It was also way cheaper than I'd expected. These guys are total pros, and very easy to work with.

Highly recommended. So efficient and really polite.

They fixed our garbage disposal last year and did a great job at a reasonable rate. Yeah, someone driving a Capitol Hill Plumbing truck on I-5 at rush hour nearly hit my car just now because he was repeatedly looking at his phone and texting rather than paying attention to the road.

Perhaps you should remind your employees that it's illegal to text and drive. ZERO complaints about Capitol Hill Plumbing, Their staff did an exceptional job fixing up my tenant's water heater! Big shout out to Fred for his outstanding professionalism, efficiency and overall knowledge of setting up our new water heater system.

Fairly priced, punctual, efficient, and friendly. What's not to like?? had them replace a water heater that leaked.

Cost about $1280 installed for a 50 gallon Bradford white gas unit. Did some research and found out that they charge just about middle of the road.

The installer (Rob, I think) was very nice and courteous. I give them credit for customer service, promptness, and making sure to answer all my questions and provide options and advice when necessary.

Three stars (A-OK) for a smooth transaction. Will see how the water heater holds up over the next year or so and upgrade my rating.

One last thing - if you're looking for a water heater replacement, I suggest you explicitly ask them to install the new heater inside a drain/leak pan (mine wasn't on one, thus water damage). I was a little annoyed that Rob didn't suggest (or better yet, just do it).

Kinda too late once its installed. My only recourse now would be some sort of moisture alarm.

That sorta thing is much more effective if there was a drain pan to set the alarm in! OK..so after living without hot water for 2 weeks while we wait for a part to come in....the plumber says.."Well I don't know when it will get here so I DROVE to a part store and bought one!!!!" WHAT!!!! He gave me the receipt...the part place is 3 miles away! WTF? We had to live without hot water for 2 weeks because a part didn't come in...but the part could have been purchased 3 miles away!!? They had originally offered that we could pay a rush fee of $120 to get the part in a day or two....basically I think they jacked us because we didn't opt to pay the rush fee...which was pretty much just a made up fee to begin with. They also charged us for the 15 minutes that the guy showed up EARLY!! The plumber said he would be here at 9:15am...but since he got here at 9am and no one was here to open the door (I got here at (9:15), they charged us.....!!!!! I feel that these guys are fools and scammers.

Don't use them. Oh, Pleeeze.

I had a leak at the turn-off valve of my toilet on the main floor of my 11-yr-old townhouse. I was charged $158 plus tax for wha could not have been more than 20-25 minutes of work.

Since no "parts" were priced out on the bill, with tax I paid $173.01. Now plumbers still aren't lawyers.....are they? We had a problem with our basement toilet a couple months back and we called on these guys.

Delivery of total prompt service is a major plus in my book - they didn't charge an arm and a leg either - it was fair. So I had a hot water line leak in a basement bathroom, and was hesitant to run any hot water throughout the house for fear that it would worsen the damage already done.

That meant no shower for the parents or our 11 month old daughter. Not good.

I called Stan at 415pm PST. He called back in less than 10 minutes to tell me that Chris was en route.

Chris arrived, assessed the issue and dug in. Chris was professional, friendly, thorough and speedy.

For any plumbing job - big or small - I'd highly recommend the folks at Good Services. I live in a super old building and had this really awful leak in my tub that I had paid 2 other plumbers too much money to (not) fix.

I was afraid it might take re-plumbing the entire building to get this leak to stop. A friend recommended Capitol Hill Plumbing.

Rob came over and he knew what the problem was right away. He told me what the other plumbers were doing wrong, and then fixed my leak in less than an hour.

I am grateful. Denver did an excellent job fixing a old and badly leaking faucet for one of my tenants.

He was both easy to talk to and understand, as well as professional. He even warned me that my tenant had dangerously altered her gas hot water heater.

Great people, great company, highly recommended. Steve came out to my house to fix a leaking tap outside, and also fixed my water wasting toilet.

He was fast, professional and very nice fellow. Great experience - it's good to find an excellent plumber nearby in Capitol Hill We own a Capitol Hill rental home, whose gas furnace quit the afternoon before New Years Eve, in the middle of a cold snap! Why don't these things break in the summer? And what are the chances you'll find a repairman who can take care of it RIGHT NOW? Pretty good if you call Capitol Hill Plumbing! The next morning at ten, the repairman was here; he spent three hours diagnosing and fixing, and when he left our friends had their heat back! The alternative was to wait till the next Monday morning (four days away), if we were lucky, just to get someone over to look at it, while the house was kept sort of warm by some space heaters.

Aaron got everything working like clockwork. Mainly the hot water is back on! Good experience overall from start to finish with Good Services (aka Capitol Hill Plumbing).

Called to get some information and was immediately passed on to the owner, Bruce, who was very helpful and said he would try as best as he could to find a technician to come out ASAP. No later than 5 minutes later did I get a call from Aaron, one of the techs, and scheduled an onsite fix for the following morning.

Aaron came around the appointed time and found the issue immediately with the Rinnai tankless water heater - apparently the issue was the gas line to the heater was not on! He flushed out the Rinnai system and inspected the furnace. Aaron was friendly, knowledgeable and did the job we asked him to with 2 thumbs up.

Overall time it took to do all this was around 3.5 hours (he had to run to the store for cleaning solution, and may have also taken a little lunch break ;P). Price seemed reasonable.

Overall a pleasure to work with and would highly recommend Good Services. Hot showers, here we come! Thanks again Bruce and Aaron.

Day after Thanksgiving I ended up with a clogged kitchen sink. These guys were able to get me in under 2 hours.

The plumber was super nice and professional. Fixed the issue with a snake -- in and out in under 15 minutes.

Thank you!!!!! Capitol plumbing/good services was very responsive, friendly. They came to our house to install a dishwasher.

The only downside is the $155 or so they charged us per visit but I guess this must be the going rate. Overall I would recommend them.

I used to manage the Roosevelt and Disler Apartments on Capitol Hill for 10 years and Good Services (Capitol Hill Plumbing) were my Plumbing Company of choice. Their technicians are seasoned, knowledgeable and professional.

The service prompt, reliable and very friendly. Rarely had to call them back in for the same apartment twice, which was not the case with other plumbing contractors I used occasionally.

They are not the cheapest plumbing company around, but very reasonably priced for the exceptional service you get. Rob did a great job replacing 5 angle stops for me.

He arrived on time and finished the job earlier than I expected. Also, the scheduling staff was very helpful on the phone in answering all the questions I had.

All-around good experience. Our hot water heater on the 3rd floor burst.

Fun. We turned off the water and searched for a capable plumber.

I called around, checked prices and availability and found Capitol Hill Plumbing. They were reasonably priced and able to come the next morning with the right replacement.

Sean arrived and hauled his gear (and hot water heater) to the 3rd floor. I should have specified "must love stairs"! He was knowledgeable, professional and quick.

Solved some mysteries about our system and left with smile. All better! Aaron and Carl really saved the day.

We had a hot water heater that gave out on a Friday evening. They secured a new heater and installed it, all before 9 pm.

I was amazed. The price was fair and good and the service was amazing! I love these guys.

Such a bad experience with this company. What should have been a $280 job ended up costing over $700 due to their mistake.

We called for an emergency service on Friday evening when we couldn't wait until Monday to have our water turned back on. They told us that it would only take an hour to fix.

Unfortunately, the plumber cranked on the pipe way too hard and snapped it out of the nipple. At that point the hour had passed and the emergency rate was racking up (charged in 15 minute increments), so we agreed to live without water for the weekend (which is the whole reason we paid for the emergency service) and have him come back on Monday.

It then took him over another hour+ on Monday to fix. When we got the bill they had overcharged us on the emergency rate and also refused to take any amount off the bill due to the plumber's poor handling of the situation.

Huge waste of money and super inconvenient. After realizing that the sewage coming up in our basement needed a professions, I checked in with Yelp to see which plumbers were recommended.

After calling around, these guys were the only ones who could make it in on the day I called. I loved that they called me to confirm the time of when one of their guys was dispatched, and then he arrived on time! Rob was great.

He was hard-working, thorough, and tidied up after he finished. I'm very thankful for the service! I will be calling you again when those roots need a 'haircut'.

My kitchen sink was possessed by the soul of a jet engine. OK, not really, but it sure sounded like it.

I was so freaked out by the odd noise - and the water level in the toilet dropping a couple of inches - that I hopped onto Yelp to find a plumber. The first two plumbing services sent me to voicemail.

The third, Capitol Hill Plumbing, was answered by a friendly woman who transferred me to the owner, Bruce, so I could explain what happened. Although Bruce didn't think I had anything to worry about, he asked if I would like someone to come out anyway.

Yes, please! Rob came out the next morning. He ran the water in the kitchen sink, the bathroom sink and the tub and checked the toilet.

Everything was working fine. He determined that the jet-engine phenomenon was most likely the city cleaning out the sewers.

When it came time to pay the bill he said "No charge; I didn't fix anything." I beg to differ - Rob restored my peace of mind. AND fixed my drippy kitchen faucet, which I'd been tolerating for way too long.

Capitol Hill Plumbing may be number three on Yelp's list of Seattle plumbers but they're number one in my book. I've only written one other review, for I'm looking for exceptional, one way or the other.These guys are the best.

I tried Capitol Hill Plumbing after reading the yelp reviews because I got myself in a pickle. I took out the stem of a tub/shower hot water , which was leaking in an intolerable slow drip for a rental.

Just wanted to replace the washer. When I tried to put it back together, I was stymied.

The seat, which usually screws deep into the wall plumbing, simply would not. In despair, I called CHP (also called "Good Services." Steve came out within a bout two hours and was confused, too.

Finally, he figured out that it was very unusual (1967 plumbing) and screwed into the stem itself. No parts exist for this, so we put it back together and it didn't drip for the moment.

Steve told me where to go to order a new stem made. I got the bill and --guess what?-- no charge.

Yes, no charge. He explained on the bill that he was also confused initially (nice touch) and that "we" figured it out, as in together.

They suggested newer faucets and , by gum, they will be the one to put them in because , how dang fair can you get? I want to buy the guy a dinner, a drink or a pack of smokes at least. This is old-fashioned service that is just plain decent.

Try to find that at the rip-off "start freakin'" places.'''.Read less

Review and analyze now for company Joe the Pro Plumbing, Heating & Air and provide the analysis in the discussed format for the following reviews: '''I own a townhome built in 2018, the master shower has a slow drip I completely turn it off but it still drips about every hour. I can hear it and at times it bothers my sleeping.

They cane stated it would be $300+ but he was there and it was outrageous but I said okay. He replaced something in the new is Moen handle/I had sent a photo of the make and model.

Paid him and it continued to drip. Called them back , 2 guys came back and charged me a service call and said they couldn't fix it!!!!! What the hell kind of plumbers are they????? We had water leaking from our upstairs bathroom into our downstairs when we ran the shower.

Joe was able to come out quickly (the day after we called). The fix ended up being cheaper/quicker than he estimated.

Him and his crew were nice, and respectful of our home (removing shoes, etc.). Communication: Joe answered all of our questions (I had a lot), and seemed to be very knowledgeable.

I requested a text/call before they came over, which did not happen, but they came within the scheduled window of time. Cost: I'm not sure how his pricing for emergency work compares to other plumbers, but the quote he gave us for a new water heater installation was fairly comparable to the other estimates that we got.

Five stars. We will contact Joe for our future plumbing projects.

Be careful, Joe the Pro Plumbing was by far the highest quote I received on a fairly simple job. About double from my other two quotes.

As brand new homeowners, this was the first maintenance issue we encountered and had to brace ourselves for the unexpected expense we didn't know if we were financially prepared for. Joe was professional, reliable, and affordable, and fixing our problem was pretty painless.

We will definitely be hiring him again for our bathroom tear-out later this year! This small company is the best! Joe answered the phone right away. He gave me a cheap fix at first.

It didn't work, so we called him back. He and his team came over right away.

They did something quick. It still backed up so he came right back and did temporary fix so that we could use it until they could come back.

Today we had a a 3 men for 8 hours. It's all fixed.

Joe was a nice and honest man. We appreciated the team's very hard work.

Priceless. Spoke to scheduler on Saturday.

Had option for Sun or Mon. She informed us would be $95 extra charge for Sunday.

I said ok. We had a simple pinhole in hot water pipe and had cut our drywall to expose pipe.

The pipe needed to be replaced w PEX (plastic pipe) but not the tools to do it. The plumber arrived on time, and looked at problem.

He said it would cost $1,200!!! Plus the $95 Sunday fee. Of course we had our hot water off for last 24 hrs and did not have another plumber lined up.

He wanted to know if we wanted to go ahead....Really not happy with the "holding us over the barrel tactic". We said go ahead.

He replaced pipe and cleaned up in 85 minutes. Fast and tidy-a plus, but at $15 a MINUTE!!! We DO NOT RECOMMEND! Joe squeezed us in on a busy Saturday for a small job of fixing a few fixtures in the bathroom.

He was very honest and super quick. Everything in out in under an hour for a super fair price.

Would absolutely hire again. Joe and his crew did excellent work.

He stopped by ahead of time and talked through the job and gave me a quote. He replaced my main line as well as installing a faucet and doing some repairs.

When the day came for the install him and his crew did an excellent job. They tunneled under my sidewalk and then trenched my front yard.

When they were done my yard still looked great and far better than I expected. I would recommend him with no reservations.

I had a leaky faucet that revealed corroded galvanized plumbing lines. Joe was able to fit me in and get the repipe done right away.

Joe and his crew were extremely professional and a pleasure to work with. They helped turn a stressful situation into a positive experience.

After the job was done, they left everything clean and organized. These guys are honest, fair, hard working and did a beautiful job.

Just wrote a review on Google as well, but wanted to pass on the same great words about Joe the Pro on Yelp. Joe and his local team were fantastic replacing our water heater.

Quick turn around (from the initial call, to making an appointment, to an in-home estimate, to getting the install done). Solid product knowledge and recommendations.

Professional and friendly. Highly recommended.

Joe the Pro is truly a Pro. We were SO pleased with Joe and his crew!!! It was hard finding someone with experience with older homes (1900's) and plumbing and Joe knew exactly how to handle all the issues.

They completely remodeled our bathroom and replaced all our old piping. He was very helpful and informative in regards to the plumbing and the design of our bathroom.

He explained everything in great detail and was amazingly fair when unexpected issues and additional work arose once the demo started. Joe and his crew were prompt and took the utmost care in making sure everything was done to perfection.

We are thrilled with our new bathroom and will recommend him to all our family and friends and wouldn't hesitate to use him again. These guys are honest, fair, prompt, and professional! I will definitely be using them again in the future.

In the past I have left excellent reviews for Joe and staff. Joe was superb and polite and honest and did a great job.

I had a leaky faucet this week and called to make an appointment with Joe. To make a long story short, I was referred to a 2nd number from his old number.

When I called a woman answered the phone and told me his business had merged with another. I still thought Joe was coming to this appointment and when I realized he wasn't in a subsequent phone conversation, she evaded multiple questions about Joe.

I called the hardware store who had referred me to him who told me Joe had died in an accident. It seems all of Joe's fantastic reviews are now being attributed to the business who bought his but they sent a surly man who told me I would need to have a hole cut in my wall to repair outdoor leaky faucet and would need to hire someone to drywall and repaint.

I declined and another plumber subsequently came who did cut a hole in the wall and repaired the hole with a small spring-loaded panel which looks very nice with no further hassle. I did not feel treated honestly that the company who bought his business would not tell me that Joe would not be coming although I asked about him numerous times.

I feel like the legacy of his outstanding service, courtesy and kindness is being tarnished by the people who took over his name. My family and I just moved to the Tacoma area and bought a new condo where the water heater started leaking two days after we moved in.

One of my colleagues recommended Joe, who came and checked it out in record time. On that same day, the water heater was removed and a new one installed.

I felt he gave me choices and was upfront with the price. Even though, it was hard for us to to have another big expense after moving in, Joe made the whole process smooth and professional.

Thank you! We had a great experience with Joe and highly recommend his company. His crew was friendly and professional.

Joe is highly knowledgeable, and was able to troubleshoot and solve issues as they arose. My husband would like to point out that he is like the Bob Ross of plumbing, and we appreciated that he took the time to explain things clearly to us.

Joe was prompt with scheduling and rescheduling, and very personable. We are very happy with our new toilet, that Joe was able to get for us on sale! They are the best!!!! Its so hard to find someone who's as honest and reliable like Joe, he and his guys are very professional, they work and do things perfectly, he is very informative of everything that they will do to our house each single details, he will be happy to explain it to us, very approachable and very considerate.

We are looking forward to another project with them... and if friends and family will need a good and reliable plumber will be so happy to recommend Joe.

Joe and his crew are awesome! I had my entire home re-plumbed and Joe talked us through every step of the process. There were no surprises as he was up front and informative with what could happen.

He showed us the problem areas and gave estimates on any additional work that might be required. In our case we had to replace the line from the house to the mainline on the street.

Joe told us that was a possibility up front and we were hopeful that line would be ok. When it failed and needed replaced Joe showed us exactly why and again was very informative.

I can't say enough about the quality of workmanship he and his team does. When he left his workers to handle the work they showed outstanding work ethics and did not slack off but worked very hard to get what they needed done for the day.

We are extremely happy with the work and I would recommend Joe to anyone who needs plumbing done. Kudos to Joe and his team for a job well done! Joe and his great crew worked me in quickly (water leaking from shower into garage).

He came with the highest recommend from the local hardware store (who has been recommending him for years). He was thorough and explained his thinking about the required fix thoroughly.

I had absolute faith in his honesty and ethics. He tested everything before he left and I'm confident the problem is fixed.'''.Read less