Review and analyze now for company Washington Rooter and provide the analysis in the discussed format for the following reviews: '''Very fast and quality service! We had a bad kitchen drain clog that our hand held 25 ft drain auger could not reach. We called Farid and he came within just a few hours and fixed the issue right away.
He also gave us a flat fee price which we appreciate ahead of time so we aren't guessing on price. Highly recommend his service to others in the community.
Had a disposer problem. Farid picked up the phone, and the texted me that he would be here in 20 min.
By the end of that same hour, it was fixed. When does this EVER happen these days? Farid was one of the first to respond and was able to come to my house quickly, which is exactly what you want in a plumber/rooter.
He showed up on time and even texted me that he arrived before ringing the doorbell since it was pretty early in the morning. He snaked the drain in my laundry room and was finished in less than 30 minutes.
The price was fair - by no means inexpensive - but with plumbers you pay for knowledge, not time. I'm call them again for sure.
Thanks Farid! Fantastic service by Salim & Fareed. They provided a reasonable upfront fixed price quote to replace a leaking outdoor faucet.
Salim was super nice and efficient with the service. Thoroughly appreciate their work and that they didn't try to charge $100 dispatch fees like some other plumbing companies just for an estimate.
Will keep them on the short list for future plumbing work! Honest, responsive, professional and fair pricing! Had to get an urgent leaky bathroom shut off valve fixed on a Saturday evening. Farid was the only one who responded in the north Eastside area and gave a very reasonable price.
On top of it, Farid did us a huge favor by coming out NEXT DAY (on a Sunday when he is typically closed), when most companies would respond on Monday/come later in the week. Farid was on time, professional, friendly, very experienced (25+ years in the industry), and did not try to upsell me on more work, just the work and pricing agreed upon.
In fact, there was some other parts he had to replaced, but was kind enough to not up charge because it wasn't discussed earlier. AMAZING customer service! I will definitely use WA Rooter again for any of my plumbing needs.
Thank you Farid!!! Quick and easy. He quoted me a fair price and came a few days later.
He was by no means cheap but most other plumbers in Kirkland asked for my address and then quoted me what amounted to about $800+ an hour for work. The cost of having a fine house in a nice neighborhood is laughably criminal so it was nice that Farid was - again not cheap but - on a scale that didn't make me want to keep looking.
I'm hoping to have him as our 'any occasion' plumber. Had them install a toilet.
Very good work. Showed up on time.
Definitely would hire again. I had a full main line drain blockage on a Sunday.
Farid came out within an hour and was fast and professional. He cleared the blockage and jetted the line to clean out some residual grease buildup from a 40 year old pipe.
I am so appreciative. I do not call for help often, so am happy when the experience is a good one.
Thank you Farid!!! I had an estimate for $16,000 from another company to repair a "damaged" sewer line. I called and text with Washington Rooter, they showed up on the weekend, used a water jet and camera to clean out some roots.
They showed me there was no damaged pipe. They did this all in less than 2 hours and charged 1/16th of the original estimate.
I highly recommend talking to the owner who has all the answers if you are going through a stressful time and he will talk you through the whole project. 10 stars if possible! It was 745pm on a Friday night and John came to our rescue within an hour.
He did a great job diagnosing and fixing our problem (5 stars) but I am MOST impressed with how he left our home afterwards -- I've never seen our laundry room basin that clean (I honestly didn't even think it was possible). Long story short, it was normal before the clog, absolutely disgusting after the clog (covered in grey water and grease), but practically brand new by the time John left (another 5 stars).
John also had to access the branch line from the kitchen sink and my husband said John also scrubbed that area of the kitchen floor. Washington Rooter -- you've got a customer for life.
Our driveway was a lake following extreme rainfall. Washington Rooter had fair pricing, did not include services I didn't need but would have if requested (scoping the drain).
They were able to come out same day, hydrojet my clogged driveway drain and find the tree root which had clogged the drain after a tree fell. They were able to pry the root out, and my driveway was cleared.
Super happy with the whole experience and they didn't mind I watched the whole time to see how it went. Thanks! My problematic kitchen sink clogged up last night and my usual routine of 'drano overnight and rinse with hot water' failed spectacularly.
I called Washington Rooter this morning, and Farid had a spot open in the afternoon. He was on time to practically the second, super courteous, wore a mask, and was done within 15 minutes.
His unclog fee is a flat $330 plus tax and a 3 month guarantee, which is way better than other plumbers in this area. He had the sink draining better than it ever has in years within minutes, and cleaned up every bit of stray water that came out of my wall.
Amazing service, super polite, Farid's awesome. Can't recommend him enough.
His magnetic business card has a permanent spot on my fridge. Thanks again, Farid! I just got the best service ever since i opened my Bus 8yrs ago, As a restaurant owner we need clean up main pipe and snake once in awhile, but they were so friendly ,responsive and professional.
I loved the communication and price wasn't bad at all since i was working with several plumber, We keep using them for future, highly recommended, Great service and very responsive. Plumbers are expensive in general however this was a bit less so.
$450 for two new washing machine faucets is just too much for me. It was more complicated than I could do because of our old plumbing.
The price was cheaper than the $600 I spent on a outside faucet that burst during the freeze. That was another company.
Overall they did a great job and were very responsive and on time. Finally found a reliable plumber that doesn't take advantage of the situation.
Called Washington Rooter to unclog the drain in our condo. After less than 30 mins of being there, they've already unclogged it and it was at 17 feet deep.
Will def call again for any plumbing issues or projects. Thank you!! I wish I called Washington Rooter first.
Our kitchen sink was clogged. 2 plumbers dropped by and can not fix it.
2nd plumber charged us 250 dollars and suggested us to replace the pipe. When we called Washington Rooter, the owner responded us in 10 minutes and asked us details.
He is very confident and promise us won't charge us if he can't fix it. When he arrived, he shows his deep understanding on sewer system.
He tried snaking first, then hydro jetting.He kept us informed. He verified his work throughly by camera.
We spent 826 which may save us 10k on pipe replacement. Also he educated us the right way to use food disposer.
Will call again if we hit the same issue next time. Found a leaky stop valve during the middle of the night when the bathroom floor was covered with water.
I called Washington Rooter first thing in the morning and within a couple of hours they were out to fix the problem. They were fast, friendly, communicative, and affordable.
Would highly recommend using them for any plumbing needs you may have. Had a leak with a hot water tank pressure valve.
Called Washington Rooter on yelp based on reviews. Farid provided a quote after I sent a photo and was on site in 30 minutes.
He helped with turning off necessary valves to stop further damage before left to get parts. Issue was fixed in about 2 hours since my first call.
Not cheap, but really appreciated the fast responses. Farid and his assistant were also very professional and friendly.
Kitchen sink clogged w/ grease. Farid came out promptly as promised and fixed the problem quickly.
Super courteous, knowledgeable, and shared with us many tips to prevent other problems. Thank you Farid!!! I had a slow kitchen drain clogged with grease that no pipe snake would fix.
In comes WA Rooter with the hydrojet, same day appointment. Scheduling was great, worked around my meetings, and when they arrived, took steps to protect my carpet, and fixed the problem in about half an hour.
This sort of job of course needs observation over time; so far so good! Service was quick, good and friendly to clear several drains but charges amounted to $6-800 per hour ($1600 + tax quote). Not inexpensive for plumbing services of any kind.
Farid, the owner of Washington Rooter, provides an excellent service. He is prompt, professional, courteous, and gave us a good price.
We had issues with our sewage line, and found Washington Rooter on Yelp. We were able to contact Farid in the evening and had him comeby the next day.
He was able to inspect and clear out the line, quickly and efficiently. He kept the work area clean and was safe wearing a mask the whole time.
He also gave us a full breakdown on what was causing our issues and educated us thoroughly on what to look out for in the future. Highly recommended! Farid was a pleasure to work with throughout.
The price was fair, his team worked quickly, and he adapted on the fly when more details about the issue became apparent (a cracked pipe had led to severe root intrusion). If I encounter a similar problem in the future, I would not hesitate to call Washington Rooter again.
We had a clogged kitchen sink and Farid responded immediately to assist. He came by right away and had everything fixed within a half hour of contacting him.
He was professional and reasonably priced. Definitely keeping him in my contacts! Thank you so much for helping us out! Quick, friendly, helpful and honest.
Found us the most affordable and thorough solution on a Saturday with no emergency rates. Really great guy! We will definitely be using them for our upcoming new bathroom install.
Thank you Called Washington Rooter today the owner Farid showed up he explained everything and gave me a price for hydra jetting . I didn't had luck in the past cleaning the roots with the snake but Hydro Jetting cleaned it 100% without damaging the pipe price was fair prompt service great attitude will definitely will call him again Great service! Our toilet was backed up and I worried it would be days before I could get a plumber.
Wrong! Farid answered my call immediately, quickly worked through the possibilities, quoted me a fair price for different options depending on the problem, and had a great service guy over in two hours. He was detailed, clean, knowledgeable, and fixed the problem quickly (big blockage too far down the line for my little snake to fix.) He even knocked $25 off the quote because it was so easy for him.
Cheap, no. Great service and value? Absolutely! Highly recommend.
Best customer service ever. This company gave me the Best price and they were very professional and on time.
I had another service with a different company and they dug a hole in our house! However Washington rooter knew what they were doing without making any unnecessary mess. I highly recommend them to everyone.
THANK YOU WASHINGTON ROOTER Farid was extremely responsive and helpful. He took care of our immediate issues and was able to address everything permanently right after.
The work required digging under the yard and a piece of the driveway, and figuring out how to adjust the lines to make it maintainable. Farid and crew did their best to address the required adjustments in addition to the actual fix.
Everything was done to make things better and I did not need be concerned with any upcharge. The work was done in a transparent manner.
I was thinking the price was a bit high, but I may have been thrown off by how high things are costing these days. Ultimately, it was totally worth it for a job well done.
If you need someone to do your plumbing work, I completely recommend Washington Rooter. Asked for a sewer scope with short notice out of usual hours (7pm the next day) and they had no problem accommodating and did not charge extra for being later in the day.
Great Service, very friendly, informative and professional. Would recommend.
I called on Saturday morning and Saturday afternoon he was here . Professional, courteous, clean and reasonably priced to hydro jet our storm drain.
We are very happy with the warranty and would recommend ! I discovered a leaky water heater this morning. Called Washington Rooter for help.
The owner gave me a price over the phone and the company was here within one hour. The water heater was replaced very quickly, to code.
I highly recommend this business. I'm thankful for their expedience, professionalism and general kindness.
This company rocks! Farid did an amazing job. He was available right away and addressed our issue very professional.
We're happy to have found such a trusty company. Will reach out anytime in the future if needed! Very happy with this service! They answered the phone, did not have to leave a voicemail which was a plus.
They arrived on time, were friendly, followed Covid protocols, fixed the issue and were very affordable. Will not hesitate to contact them again.
Very prompt same-day service and professional technician who helped me hydrojet storm water drainage. I discovered a drain leak from the bath tub over the weekend.
Called first thing on Monday, and they showed up within 30 minutes of my call, diagnosed the issue and got to work right away. All fixed in less than 2 1/2 hours from the time I called.
They are reasonably priced too. Thank you so much! Farid was great! We had a running toilet and he was able to come within 2 hours of first contacting him.
He showed up on time and was extremely efficient. He finished the job within 20 minutes.
I would definitely use him again! On time. Fast.
Done as promised. Bid in line with others.
Little paperwork. Can recommend them.
Hired Farid for a sewer scope as part of an inspection of a home that I was in a purchase agreement with. Farid provided an estimate through Yelp (versus most others asked me to make an appointment without providing up front pricing for this standard service).
Farid was prompt and thorough and handed me a USB drive with the full video at the end. Highly recommend For emergency plumbing services, we were able to schedule them to come out the same night.
They were very knowledgeable, honest and went out of their way to make sure we had the right parts and service. We definitely recommend them for any plumbing needs! Farid, who is the owner is the best! He is always prompt (if not early), upfront and honestly very hardworking.
Unfortunately we have had to call him a few times in the past, but he has always been a pleasure to work with. He takes the time to explain the situation, what the options are, and the time frame and cost.
I would not hesitate to refer him and his company to anyone who may be needing his services. I called and the owner, Farid, answered right away.
Said they could come clear our storm drain this afternoon. Farid arrived when he said they'd be here and cleaned it out quickly and thoroughly.
He was very straight forward and clear with what they'd be doing and how much it would cost. The guys didn't mind my little girls watching.
I have a rental property in Seattle and called a different company for this same service (hydro-jetting) and it was several hundred dollars more than Washington Rooter charges (another company I received a quote from was the same higher price). Farid and his crew are my new go-to company.
Sink in our condo was backing up, tried snaking ourselves with cheapo store bought, got nowhere...used Green Gobbler twice, got nowhere. Plumber that did other work here would not root condo pipes due to liability with the HOA.
Wife thought we needed to get line scoped with a camera, but some places wanted to charge $399 for this alone, not including rooting the line. We re-thought our approach.
My wife found Farid (WA Rooter) on Yelp and gave him a call....best decision ever! He was informative over the phone and fortunately available same day. Farid was totally confident and up front about what he thought the problem was, said we would be wasting money and time to scope since you would not see much with all the usual grease build-up, camera would get blocked, and they are typically used in the main line to identify damage and failures.
Farid came across as extremely honest, hard-working, competent, and quoted us $350 for the job which was totally worth it...he made us feel totally at ease after struggling on our own to solve this problem, among many others. His work also includes a 3-month warranty and he would not charge us if he was unable to successfully unclog the drain, so this really put as at ease since many other companies will charge regardless of the outcome.
Farid will be our go-to guy in the future. Thank you so much Farid for making our life better given a series of items going wrong recently, means a lot! Great team.
Great work. I believe it's important to support local businesses and Washington Rooter makes that easy! I appreciate the quick responses and a straight forward quote for unclogging a drain.
All other quotes wanted to come out and then give me a quote, which just didn't seem efficient. He responded right away when I reached out at 8:30 pm and said he could be out between 9-10 the next morning and showed up shortly after 9:00.
Was quick, efficient, cleared the clog and charged as quoted, which I felt was pretty reasonable given the price of plumbers these days, and the urgency of needing the service. I would definitely recommend and use them again.
I noticed the leak behind the toilet this morning (Saturday), and tried to tighten the nut and made it 1,000 times worse. I asked for help through Yelp at 1 PM, bracing for a few days without even the access to a toilet.
Farid responded quickly, and it was fixed by 2 PM. He was very professional and educated me what not to do and why.
I know I was lucky to catch him at the right time, but I would definitely call him next time I need a plumber. Called 5PM on a Sunday , owner was out at my house by 5:30 ! Fast and friendly service.
Got the kitchen and bathroom sink drains cleaned out in no time. I would highly recommend Farid to anyone.
He will be my go to for any plumbing needs. I highly recommend Washington rooter.
My kitchen sink was backed up...called Washington rooter and they provided a reasonable quote. I texted them my address, and within 15 min they were at my house.
In another 10 min they were able to unblock food clogging the drain 50 feet away. Super efficient, easy communication, and the total cost was the quote.
No hidden fees or "travel costs". Thank you for your help!! Fast and clean service for unclogging a deep blockage down my house.
I would recommend to anybody. Called on a Sunday and within an hour Farid came out and and fixed my bathroom drainage problem .
He diagnosed the problem over the phone and he knew exactly what the clog issue was even before reached the house. Farid explained how the clog happened and how to avoid future problem.
He even gave me some degreaser at no cost. Would highly recommend him for any plumbing and drainage issue! Farid did an amazing job fixing our shower head.
He came out the day I called and was able to find the new part and fixed the issue at a lower cost than he initially quoted. We now have a working shower that no longer leaks and has hot water.
The service was outstanding and I will certainly hire Washington Rooter again for any future issues. Thanks again Farid!! Happily, I didn't give up too soon! By the time I got to Washington Rooter, I was just going through the motions of getting estimates, but I was ready to give up.
I already had begun trying to figure out a work-around that would cost less than the $3000 + tax to clean my storm drain the last estimator had quoted. The reason given was that beneath my brick and concrete patio where the downspout drained, there would be a trap to be cleaned out.
To get to it, it would be necessary to jackhammer through the bricks and concrete. Farid called immediately and came out the same day even accommodating my schedule.
Within a few minutes he had his high pressure hose fed into my drain, having quoted me $500+tax. Within 30 minutes he was gone, having done the job by sliding his thin hose right down next to the drain and feeding in a super-long length of it with high water pressure.
Instead of a messy, jack hammer job that would have left repairs to be done on the patio and painting on the house, this was clean and quick. At the end, he said there had been no trap and he drew me a sketch of where he estimated the drain field to be.
He also took a look at another problem I have been having. His opinion was that it did not need work; that it had to be a problem at the gutter level, not underground.
It's a great weight he lifted on both counts. His work was only yesterday.
I will have to wait for a torrential rain to see if it did the trick. But I have every confidence that it was exactly what was needed.
Thank You, Farid. Called Washington Rooter on weekend for emergency clogged sewer drain! We were able to get on same day schedule! Farid showed up and went through problem we had! He explained and gave us options to solve a problem! We were able to get back to service next hour! I highly recommend to everyone! Thanks for the great service and reasonable price! For no apparent reason our kitchen sink drain all of a sudden clogged and refused to clear.
After two days and several hundred dollars spent with another so called "clogged drain expert" it felt like this was about to get real expensive. They didn't guarantee their work and we were told the only solution would be to cut out the siding on the exterior of the house and add a new cleanout.
Or the other alternative they said was to pour down some type of bacteria solution that would slowly eat the clog and clear the drain over the next 2 weeks! Not an option! Randomly called Farid at Washington Rooter expecting more of the same but since he was free within the next few hours and would guarantee his work we figured why not get one more opinion. Within the hour the drain was cleared and he was out the door for far less than the others who couldn't fix it! This industry is loaded with so called experts that don't know what they're doing.
I'd completely recommend Farid with Washington Rooter as a guy that knows his stuff and will get it done! The service was great, call in the morning, and came same day around noon. Took around 1 hour to complete, and I'm super happy with the service...
Farid came by within a couple of hours and installed a new garbage disposal in just 15 minutes! He is so friendly and easy to do business with. Highly recommend his service! Farid, the owner of Washington Rooter, provides an excellent service.
He is prompt, professional, courteous, and gave us a good price. Farid came within half an hour on a Saturday, and fixed our clogged drain in less than 15 minutes.
He took his shoes off at the door, wore a protective mask, and cleaned up the whole area after he was done. I highly recommend his service.
Called and owner was at my house same day. So kind and helpful.
Did an amazing job! If I need a plumber again I won't call anyone else. Highly recommend!!! Super good service.
The workers are very professional and friendly. They helped me fix the pipe under the bathtub with a minor cut of the drywall.
We asked three plumbers to estimate the repair. The rest two said they need to remove a huge piece of the drywall with much higher prices.
Washington rooter just made repair simple and reliable. They completed the work quickly and also showed me the condition of the sewer line under my house.
I definitely recommend Washington Rooters for people who have plumbing issues that need to be fixed. To my great surprise, they showed up less than an hour after I had called on a badly clogged sink.
The work was fast and professional and I couldn't be happier. Quick, easy, professional, pleasure to deal with.
It was no urgency but they made it to my place in couple hours and another 2 hours later I have my water heater replaced. Nothing short but perfect experience! Highly recommended.
We started changing compression angle stop vale for our toilet and found there was some leak after installing. We were not able to figure out the issue.
I called Farid and he promised to come on Sunday afternoon as soon as his other job was done. He called an hour earlier, since we had to shut off main water source, it was necessary to fix this asap.
Farid came with right tools and parts and was able to do the job very quickly. I found him very professional.
He knows his job pretty well. Would definitely recommend him for any kind of plumbing job.
He is now on our speed dial for any future needs. I would recommend this company without a nanosecond of hesitation.
Farid, the owner, is supremely knowledgeable, helpful and willing to be accommodating when the unexpected happens - he's delightfully, refreshingly, and unusually reasonable. He and his crew are also very efficient and did great-quality work - they plumbed two bathrooms and a kitchen for us, and fixed a cut water pipe.
They did a great job, deftly worked around other contractors without any complaint, and left the place immaculate. I'll absolutely call Farid any time I need any plumbing done.
Called on a Sunday morning and Farid arrived at our home within 30 min. and cleared our completely clogged kitchen drain.
With the pandemic going on, he arrived wearing a mask, gloves and shoe protectors. He was friendly, professional and provided outstanding, expedient same-day service! Would highly recommend! My husband scheduled someone a week and a half from yesterday (Saturday) to come and help with a clogged toilet (note: my husband is handy and had already snaked it; I had already put enzymatic de-clogging powder and solution down the toilet bowl), however with the quarantining, we couldn't wait.
I found Farid (Washington Rooter) through Yelp. He was very prompt in his reply and open to following up via text with exact scheduling (which, for me, is a plus given that I barely pick up my phone due to telemarketers).
He arranged for a time the *next day!!!!!!* (so, Sunday) to come and have a look. Farid was extremely efficient with his diagnosis and even shared with me what he fished out (toilet bowl cleaner dispenser that hangs off the side of the bowl), as a means of educating me that an in-tank option might be better.
He also noticed low pressure in the bathroom he was working on and quickly checked pressure in all our bathrooms and an outside spigot. Verdict is that we could use pressure relief valve (PRV) tuning to improve pressure in the house and decrease extremely high pressure in spigot outside of the house.
Will definitely be contacting him to come back and finish that work. Highly satisfied!!! Would recommend to the closest of family and friends!'''.
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