Review and analyze now for company Regulators Plumbing LLC and provide the analysis in the discussed format for the following reviews: '''Jason was awesome. Excellent communication before the visit, and during, giving me details all the way and informing me of what I needed to know.
Had a cracked toilet replaced and 3 feeder lines. Recommend.
I will be using them again (hopefully not too soon lol) contacted Jason for a garbage disposal replacement. he quoted a firm price gave me a time of arrival and assured me of the quality I could not be more pleased than I am with the service Jason provided it was first rate he arrived wen he promised, performed all work in a professional manner.
I very much recommend this company for any plumbing needs you may have.... Good.
Reasonable prices. Reliable.
Great communication by YELP text. Jason and team, super and fast feedback.
He got back to me right away. 5 star service.
He's a straight shooter. He's been doing this so long he knows how much is gonna cost and if he thinks it's gonna cost more, he will tell will use him again and again.
Installed (2) toilets and (2) angle valves. He's excellent! I had just come back home from a trip and discovered water on my bathroom floor, which was not fun, to say the least.
My toilet's seal had failed. I reached out via Yelp and Jason responded very quickly, providing a straightforward quote.
Upfront, fair, no extra cruft, all-up pricing. I really appreciated that.
He was able to fit me into a packed schedule quickly (I only have one bathroom in my unit). In the interim, he provided suggestions and tips to minimize the leak and damage.
On the day of, Jason was communicative, accommodating, and showed up right on the dot. He was extremely professional and personable.
He walked me through the scope of work and provided additional context/expertise. The job was very quick and he was in and out in no time.
Bottom line: I would not hesitate to reach out again in the future for any plumbing needs. Thank you so much, Jason! Our toilet has seeping issues after flushing, a toilet reset was needed.
Jason was so fast to turn around on Yelp communication same day if not same hour and able to schedule me in the next day. He got the job done, like someone mentioned in the previous review - a straight shooter, will hire Jason again for sure for any plumbing issues we might have! Highly Recommend.
Our kitchen sink p-trap finally gave out and was leaking. After talking with a few plumbers - who would not come out without charging, or give me a sense of cost - Jason was my hero! Jason and his team were flexible in dates/avails, friendly, polite, and quick! They fixed my sink in under 15 minutes - including above and beyond cleaning, and replacing all the under sink stuff I had laying around.
Highly recommend! During the freezing rain ice storm our pipe cracked in the garage. Jason responded immediately and came over within 2 hours!! Who else can do that? No one.
Jason had our pipe repaired in about an hour or less, super prompt and efficient. He also charged a fair price.
Will definitely use him again. Thanks Jason! Excellent work,quick response! I would definitely use Jason again.
The job he bid went way over! He stuck to his bid and did it next day! Straight forward and people of their word. Helped with a faulty seal from previous home owners and worked with us on a tight schedule and budget.
Will be calling the Regulators back when we start tackling other issues. :) thank you so much for swooping in on the 11th hour for us.
We have tiny humans at home so we definitely needed assurance for safety. My Condo requires we replace a bunch of plumping things (connectors to sinks, valve to toilet,etc).
Jason is very personable, going above and beyond of just fixing our issue to providing extra information on separate concerns that I brought up! I think the price is on par with other plumper fees; but his willingness to share his expertise puts him above the rest that would be just in and out without a lot of interaction. I was pleasantly surprise how helpful compared to others! I would contact him again to do my next plumping project! My faucet was broken.
I had bought a new faucet, and just needed a plumber to replace it. I had asked for quotes from Yelp.
Jason was one of the first plumbers to respond. He gave me a guaranteed price, which included a 1 year warranty for the job.
The other plumbers all wanted to come to my place to do a free estimate. I really liked the prompt price quote for a specific job.
Plus I had read reviews about Regulators Plumbing - lots of 5 star reviews. Jason called me back shortly after I had left a message.
Came over the next day to replace the faucet. Got the job done nicely.
He checked that there were no leaks anywhere before he left. Really liked his prompt and professional service.
I sent out multiple bids for a toilet installation (one I bought) and removal of an old toilet. Jason's bid was competitive and he was quick to respond to my inquiries.
Jason is friendly, prompt, communicative and was able to get the job done efficiently with his team and delivered extra with securing the seat bolts and bidet. Similar to other reviewers, he provided a good overview of the work performed and pointed out things I should be aware of with the new toilet.
I found this information very helpful. I would contact Jason again for my future plumbing needs.
:) What a breeze! Jason provided a quote for faucet repair within minutes and did the job the following day. Communication was excellent and the pricing was better than the competition.
I will definitely call Regulators for my next plumbing project! The hot water for our kitchen sink was not working while the cold water works fine. We called Regulators Plumbing after the first plumber gave us a high quote to either replace the faucet or the ankle gauge.
Jason was very professional, efficient, and explained everything to us. He only charged us for the work he did and not a minimum fee for just showing up.
We will likely call Jason back for other plumbing jobs. Fast, professional service.
Curious and willing to explain details. Rates are equivalent with other plumbing companies.
Jason respond to my request to replace a toilet and haul the old one away. He was very upfront and was actually the only Plumber who gave me the price without using the tactic of "the plumber will come to assess in person" Easy to work with and provided a quick estimate via message.
The team installed a new kitchen faucet in less than 30 min and were very professional. Highly recommend Our home had a main water line leak that needed to be replaced.
I reached out to 4-5 different companies and Jason was the first to respond, immediately, and even came out to give me a quote on the weekend even though it wasn't an emergency. Jason did an assessment, thoroughly walked me through the intended work, and answered all my questions.
I had him replace the water shut-off valve at the house as well since he was already pulling it all apart. When it came down to the work day he made sure I was aware of what was happening and what to expect that day.
He replaced the whole line with minimal damage to the yard since it was a trenchless replacement. The price was super fair compared to all the other quotes I received.
I think what drew me to Regulators, in the end, is that Jason is the owner and does the work as well which is refreshing in today's environment with so many big companies that charge massive overhead to fuel their operations. It felt a lot more personal and also it was nice to text him directly if I had any questions in between.
Always happy to support a great business and will definitely reach out when I need his expertise again. My dishwasher delivered from a big box store had an abortive installation due to the job being a bit more complicated than the contractors could do.
I contacted many other plumbers, but Jason was the only one to respond with a no nonsense, reasonable quote and that made it very easy for me to decide. His run of 5 star reviews also helped! Scheduling with Jason was a breeze, and he not only had next day availability but drove an hour to get to me after another job, keeping me updated on time of arrival.
Polite and professional from the start, Jason and his apprentice both offered to take off their shoes, laid down a tarp, and went to work right away. It was fun hearing him talk through the job with his apprentice and when it came to the more complicated parts he discussed with me solutions first.
His professionalism even extended to ensuring some of the connections made by the prior contractors were reconnected by him so he could warrant the work, which based on his job looks top notch. Not just in solving the hookup issues, he took the time to level the washer, install the toe kick, ensure the mounting was aligned and secure, and explain the functions of the washer as it was running.
I would have normally expected a few tack-ons to the final price given the parts supplied and extra complications but Jason didn't charge for it and the price was what was given. This was pretty much a perfect contractor experience, and I expect to be using this company for my next plumbing project.
They were able to come out next day for a non-emergency drip in my bathtub faucet. Explained the whole process and was unfront with everything.
Jason was quick to respond and very knowledgeable about what needed to be done. He was able to come the very next morning after I contacted him and did a wonderful job.
He fixed two sinks and a shower and I couldn't be happier with the service! Prices were very reasonable too. Highly recommend.
I had Jason installing 3 toilets for me last week. He was a true professional from the scheduling to communicating to actual installing.
He and his partner arrived on time, wore masks and got the work done efficiently and left everything clean, while taking a lot of pride in his work and explaining things to me thoroughly with a passion. While I highly recommend Jason's plumbing work, one thing I appreciate the most is the scheduling process.
Yelp automatically sent out my request for toilet installation to several plumbing businesses in the area, and Jason was one of the few businesses that actually replied me with an actual quote and what's included up front. I appreciate this transparency and no hassle approach a lot, and it turns out the whole experience is just like the scheduling process.
Our bathroom hot water faucet was no longer dripping. It was a small steady stream.
We were unable to turn it off. The angle valve was broken.
I contacted Jason. He responded with a quote, which was very reasonable.
He replaced our faucet and angle valve. Jason was quick and efficient.
I recommend his company and will definitely use his services again. Jason and his 2 sons did a great job on our project.
He was quick responsive and a fair price. He even went over and above to cap some pipes behind a wall that was not part of his original scope of work at no additional costs.
Would 100% recommend for your next project. Got ahold of Jason Thursday night he was over Friday morning and got my running toilet all fixed for a great price.
I'm having him do my dripping shower next he's already sourcing the parts. Great response and very professional.
Got his card on my fridge I am so thankful for Jason and his fast response time. He was quick with the initial contact, gave me a quote via text from photos (didn't need to come out first for an estimate to then schedule), was able to come out the next day (this morning), and had the problem fixed in no time.
He was even able to help us with an additional item when he came out that he wasn't expected to help with. I would and will contact Jason again if / when I need plumbing help.
Thank you Jason! Needed a toilet installed, and they replied promptly to my inquiry, scheduled the install for the next day, communicated well, showed up on time, and completed the install with no trouble whatsoever. Great experience, will definitely call Jason next time I have a plumbing issue.
Jason did a great job of responding promptly with a rough estimate and coming onsite quickly. He got the job done within an hour (replacement of wax rings), explained what was causing the leak, and went above and beyond to make sure everything was in working order.
Would highly recommend! The Regulators came in and fixed our leaking kitchen sink quickly and efficiently. From the time I contacted them to when they came out was a matter of just a few days.
If you're looking for a reliable, easy to work with plumber, give them a call. I'm lucky to find Jason to fix the water heater issue for me.
The broken part is located in a hard to reach spot, but Jason / his team managed to get to job done nicely. Great communication/ arrival on time.
I couldn't be more happier. Would definitely recommend! My shower valve broke in the one position on a weekend.
The weather was cold and icy and none of the other plumbers I spoke with were willing to come out. Jason did a wonderful job, explained what he was doing each step of the way and gave me a good deal.
Very professional and nice. Highly recommend.
Jason's work was perfectly done, but his flexibility in working with our weird schedule was the icing on the cake. He made a complicated week much less troublesome with his kindness and professionalism.
Needed to upgrade my alcove shower stall with a simple insert, replacement of the pan and plumbing upgrade. Jason was there to help with the installation.
He was dependable and his quote for the plumbing replacement and installation was reasonable and fair. He was punctual and completed the task as promised and also left the job site clean.
Jason exhibited a lot of passion and pride in his work. Was constantly teaching and explaining techniques to his associates while working.
I would definitely use him again if the need arises. Would 100% recommend him to anyone that needs a professional plumbing installation or upgrade.
Jason is very professional and nice guy. We hired home to install a new garbage disposal.
Scheduled very fast and arrived on time. Our house is old and the kitchen pipes are not built per code.
It took him extra time and work to get the job done, but he didn't charge us for that. Highly recommended.
We had an emergency plumbing issue and had no water in our house. We needed someone to come out and fix it before the weekend.
Regulators plumbing was able to provide a quote, came out to our house, and was able to fix it the same day!! They really saved us and I appreciate their quick and friendly service! I had several pipes burst due to the freezing temps. Jason picked up my call, and set clear expectations on his timeline when he would arrive.
Jason identified the issue and had it fixed. He was knowledgeable, honest, and very friendly.
Jason went out of his way to ensure I had everything I needed for my insurance claim and even went as far as contacting a restoration company for me. I have used Jason in the past and his knowledge and craftsmanship speak volumes! I'm very grateful to Jason for his quick action.
Not only was he extremely responsive during the initial contact, but he was able to schedule me in the next morning to mitigate further water damage. He worked efficiently, all the while thoroughly and clearly explaining what he was doing.
He fixed the water pipe leak and also connected me with a water remediation company he partners with, who came the same day and did an assessment (for free) for my peace of mind. Highly recommend Jason! Kitchen pull down faucet failed.
Jason was super responsive and competitive on price. Very professional.
I recommend him. Best plumbing company out here.
We had three toilets that needed placed and he came out on time replaced all three within an hour and a half. Great customer service highly recommend!! Excellent service from Regulators on a toilet leaking around the base.
Communication was good, and I liked the immediate quote for a standard repair on the most-likely issue. It turned-out the problem was what they expected, with a single layer wax O-ring, and I appreciated their professional approach to repair with two layers.
No surprises, the problem was fixed, and we paid what we planned. I would have trusted them too, if there had been a non-standard issue.
Definitely the front-runner for our next repair. Highly recommended.
I couldn't ask for more. Jason and his wife provided exceptional service and a professional repair of our burst pipe on extremely short notice.
Jason also provided me with a restoration company which was also very professional and friendly. Highly recommend Jason and his wife for all your plumbing needs.
After I put out a request on Yelp, Jason responded quickly with an accurate analysis of the problem and a quote for the fix. He came out early the following day to do the necessary work.
He was extremely thorough, and took the time to explain what he'd done and how to avoid future issues. He did a great job! We had a whistling sound coming from the main line into the house anytime we turned on a faucet.
The issue was fixed within 5 minutes - would highly recommend to anyone in the area in need!! Had a busted pipe emergency. Fixed very fast! Thank you! I found out my kitchen sink was leaking, found Regulators Plumbing on yelp, made a call at 9 pm, and I was already getting call back before I'd finished leaving my voicemail.
The issue was fixed very quickly and explained well so I could understand. I'll be calling them again if I have an issue with another sink (I bought a flipped house so I'm always crossing my fingers).
Highly recommend. I was looking for a plumber to add an additional drain and water connections for a second bathroom sink.
I called several other plumbers listed on Yelp and Jason was the only one to call back. He was able to give me an electronic written bid in a few hours from a picture and provide instant electronic updates/receipts for payment etc.
Very impressed with this system. I can't speak to price comparisons as I have never hired a plumber before but I can say he was on time and budget, was able to schedule an appointment on short order and did a great job.
Very nice fellow to boot. Highly recommended.
They are very professional. Called when they were on the way.
Showed up wearing a face covering. Explained what they were doing the whole time, and what to use and not use for everyone's safety during installation.
Explained the heater and features after installation. Explained the warranty for both installation and manufacturer.
I'm very happy with their service, responsiveness and overall professionalism. I would recommend their company to my family and friends alike.
Thank You so much, we are very happy. Jason was very nice and knowledgeable.
He worked hard and fast. Was very nice with pricing as well.
Gave me a quote online. The project turned out to be more complicated than anticipated due to the accessibility.
He had to take a bit more time to complete the project, but he was very professional. Explained the process and showed me what he needed to do, at the end, he kept the quoted price.
I would definitely call him again if I need a plumber. I just moved into my first condo and needed my hot water heater replaced.
Jason was very responsive when I reached out and scheduled it very promptly. Him and his teammate went right to work, followed covid protocol and gave me instructions after.
I highly recommend and couldn't be happier! I can't say enough about Jason and the way he conducts business! I emailed him to see if he could do some in wall plumbing for a shower/tub combo I was re-doing in my guest bath and he got back to me right away. He was able to get to my house within 24 hours to get the job done.
Once he was at my place, he saw that I may need assistance in getting my tub set as it was a difficult space to get to. He quoted me an extremely fair price to do both the plumbing and the tub set! Jason took his time and made sure that everything was in working order before finishing up.
He was very professional and even kept his cool after the plumbing under the tub didn't line up the first time. We love the work that Jason did for us and now we have a plumber for life that we trust and recommend! Thanks Jason! Wow.
I can not say enough good things about Jason. He was knowledgeable, diligent, followed all Covid rules and solution oriented.
A 56 year old home presents issues but Jason sorted it out for the better. Sink, faucet, dishwasher, disposal all new and in great working condition! Required an electrician to do the work safely but it was great he did not gouge me with return fees.
I appreciated that. Always good to find a true tradesman that is honest and a problem solver.
Jason is friendly and very professional. He was courteous and neat (took off his shoes) Jason showed up on time and quickly assessed the problem.
He was so honest and told me it doesn't need a fix and not to worry about the charge for the visit. He also provide some suggestions for my brand new water heater.
I wish I had called him to install our water heater. I am glad I have found a plumber I can trust and will contact him again for any plumbing needs.
The absolute worst company. I would seriously recommend not using Regulators plumbing LLC.
They shut off the water to my house to a check on a simple faucet leak. He then claimed that my water shut off valve was broken.
At this time I was a new first time home owner and didn't know a thing about plumbing. I had a baby crying in my arms during all of this and I told him to please fix it so we can have running water.
A year later I had a water leak at an unknown location and had to spend thousands of dollars finding the leak that was coming from their poorly replaced water valve. So be careful.
They are not to be trusted. I needed to replace plastic valves under the sinks and toilets with metal ones for the entire house.
He responded very quickly with an estimate and was able to schedule an appointment within 2 days. He did a great job.
We had an emergency water leak due to an old water heater, and Regulators gave us a good price and helped us replace the water heater. So far so good, smooth install, I appreciate their professionalism and quality of work.
Thank you! Had a leak in my ceiling from underneath the toilet. Called regulators based of yelp reviews and I was not disappointed.
They got to me so fast and did the work immediately and cleanly to get me fixed up to prevent any further damage. I will use regulators for any future problems or renovations.
Seriously nice guy, went out of his way to help me out. Really good pricing no BS.
Highly recommend. Had an awesome experience.
Jason replaced our garbage disposer, fixed the waterline to the icemaker (after 3 years of procrastination on my part), which turned out to be a nut that was loose and replaced our water heater. He and his people followed all covid safety protocols and worked very fast.
I will definitely refer and use them again. We decided to add a powder room and kitchenette to our house.
I can't tell you how many plumbers I called who didn't answer and didn't return calls and didn't show up. Not Jason...he answered the phone came out same day AND emailed me the quote same day.
He was also able to do the work within a couple days. His work was super clean and quick!!! I highly recommend this plumbing company!!! Jason is amazing.
He came to us through a referral from a realtor friend. We had a plumbing emergency in the midst of selling our Mill Creek home (literally, the DAY our listing went live).
He came out immediately, diagnosed the issue adeptly, and fixed it for a very fair price. Jason is responsive, honest and skilled.
He totally could have taken advantage of us, given the circumstances, and he did not. We highly recommend him!! Did a remodel to my bathroom myself.
Needed plumbing services so I was referred by a friend. Jason is really easy to work with.
Gave me a great price and made it easy for me to do the remodel. Plumbing was what I worried most about.
Jason did it with ease and informed me what he was doing every step of the way. Will contact him for future work.
Emergency situation repaired quickly and reasonably! After hours and heard/saw water dripping from the ceiling while on the first floor. Went upstairs and heard some spraying sound from inside the walls and turned off the water to the house.
Search of local plumbers available 24 hours gave a couple of options and thanks to the good reviews here on Yelp decided to give Jason a call. He answered directly and I explained the situation.
He was here within 30 minutes and quickly diagnosed the problem. Cut a hole in the wall to expose the leaking pipe and had it replaced and water back on within an hour.
Was very honest and straightforward with what the situation appeared to be. Thankfully we were home to see/hear the leak, shut the water off and find a capable plumber available after hours.
Thankfully haven't needed a plumber in an emergency like this before but have his card for the future. Also recommended a few drywall repair persons to contact to take care of the hole that needed to be cut.
I was very happy with Regulators communication, service, and honesty! Jason made everything very easy to understand. Would definitely recommend Regulators to anyone, and he'll be my first and only call the next time I need a plumber! Thank you for providing excellent customer service, clear and prompt communication and providing me the information we needed for our leaking water heater.
You definitely went above and beyond! It's nice to know that we finally have found a plumber that we can rely on for emergencies and for future projects. Honest and fair quote over the phone and e-mailed invoice right away.
Thanks again Jason! Highly recommended!! I called Jason late in the afternoon after my hot water heater went out. Working for an HVAC/Plumbing company myself, I know the ballpark cost of replacing a hot water heater.
Unfortunately, all of my guys were booked to do the work any time soon. Jason gave me a fair and honest quote over the phone, followed up within minutes on an emailed bid outlining the work and price and was able to fit me in the very next day after his last appointment.
The response, professionalism and quality of the work is excellent. Hired Jason for a dishwasher replacement.
Jason was on-time and provided advanced warning of arrival. When he arrived, he was courteous, professional, fast, and helpful.
I couldn't ask for more. Hopefully, I won't have any plumbing issues, but if I do, I'll call him first!'''.
Read less