Knockout Plumbing & Mechanical

Positive feedback reflects strong appreciation for the prompt response times and efficiency of the technicians, with several reviewers praising Zach in particular for his professionalism and high-quality work. Customers often commend the company's ability to quickly diagnose issues, provide fair estimates, and execute repairs effectively. Many reviews highlight positive customer service experience... Read more

Positive feedback reflects strong appreciation for the prompt response times and efficiency of the technicians, with several reviewers praising Zach in particular for his professionalism and high-quality work. Customers often commend the company's ability to quickly diagnose issues, provide fair estimates, and execute repairs effectively. Many reviews highlight positive customer service experiences, particularly with staff like Randi, who were noted for their helpful and friendly demeanor on the phone. Conversely, several reviewers expressed dissatisfaction regarding perceived high prices and questionable pricing practices. Some customers felt misled by initial estimates that ballooned to significantly higher amounts after service execution. This sentiment was notably echoed by an elderly customer who reported feeling taken advantage of due to inflated charges during a distressing plumbing emergency. Instances of unprofessional behavior among some technicians, such as informal conversations in front of clients and carelessness with clients Read less