Overview of Company Customer Sentiment Analysis in January
Greenwood Heating and Home Services experiences a mixed sentiment from customer reviews over the last month. While some customers praise the professionalism and knowledge of individual technicians, as well as commend the company for its customer support and successful installations, numerous reviews express frustration over poor communication, high pricing, deceptive sales practices, and unresolve... Read more
Greenwood Heating and Home Services experiences a mixed sentiment from customer reviews over the last month. While some customers praise the professionalism and knowledge of individual technicians, as well as commend the company for its customer support and successful installations, numerous reviews express frustration over poor communication, high pricing, deceptive sales practices, and unresolved service issues. Several long-term customers have voiced disappointment with the perceived decline in service quality and a troubling pattern of inconsistency regarding quotes and promised maintenance. This has led to a general sentiment of distrust and dissatisfaction among many reviewers. There Read less