Black Hills
2.7 /5 (191 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The reviews for Black Hills Heating and Cooling reflect a highly polarized customer sentiment, with many expressing frustration and disappointment regarding pricing, transparency, and service quality. While some customers had positive interactions with specific technicians, particularly mentioning proficient service delivery and problem-solving abilities, a significant number of reviewers criticiz... Read more
Services Offered Verified by Business
Bathtub installation
Bathtub repair
Circuit breaker installation
Circuit breaker repair
Doorbell installation
Doorbell repair
Drain installation
Drain repair
Electric inspection
Electric installation or replacement
Electric panel installation
Electric panel repair
Electric repair
Wire installation
Wire repair
Electric vehicle charging station installation
Electric vehicle charging station repair
Faucet installation
Faucet repair
Garbage disposal installation
Garbage disposal repair
Gas line installation
Gas line repair
Generator installation
Generator repair
Hot water recirculation pump installation
Hot water recirculation pump repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Light fixture installation
Light fixture repair
Outdoor lighting installation
Outlet installation
Outlet repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower installation
Shower repair
Sink installation
Sink repair
Sump pump installation
Sump pump repair
Switch installation
Switch repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Business Details
- Phone Number: (360) 705-8590
- 1003 85th Ave SE, Ste A, Olympia, WA 98501
Workman Score
- Price-friendly
40%
- Professionalism
70%
- Experience
60%
- Completion
60%
Overview of Company Customer Sentiment Analysis in January
Customer Service & Technician Performance: Some technicians received praise for their professionalism, friendliness, and competent service delivery, establishing a strong rapport with customers. Notable employees, like Lucas and Greg, were highlighted for their thoroughness in problem-solving and effective communication. However, there were multiple complaints about technician availability and... Read more