Driscoll Plumbing

The reviews analyzed for Driscoll Plumbing reveal several consistent themes that signify a strong dissatisfaction among customers.Reliability Issues: Customers reported multiple missed appointments and significant delays. It is particularly concerning that the plumber was noted as showing up two hours late on one occasion and 1.5 hours late on another. Missed commitments significantly hinder custo... Read more

The reviews analyzed for Driscoll Plumbing reveal several consistent themes that signify a strong dissatisfaction among customers.Reliability Issues: Customers reported multiple missed appointments and significant delays. It is particularly concerning that the plumber was noted as showing up two hours late on one occasion and 1.5 hours late on another. Missed commitments significantly hinder customer trust and indicate a lack of professionalism and respect for the client's time.Quality of Work: There are serious concerns regarding the workmanship. Specific complaints included installations that do not meet standard practices, such as piping extending excessively beyond the drywall. This raises questions not only about the quality but also about the plumber's skills and adherence to industry standards.Professionalism and Conduct: The reviews highlight a lack of professionalism in interpersonal interactions. The plumber's behavior, particularly entering the customer's home unannounced, caused distress, particularly for vulnerable household members. This infringement of personal space points to a disregard for customer comfort and boundaries.Payment Practices: The insistence on cash payments and dubious tax charges raised concerns about transparency and legality. Customers expressed skepticism about the legitimacy of the transactions, which can lead to a feeling of being taken advantage of.Overall Customer Experience: The combination of reliability issues, poor work quality, unprofessional behavior, and questionable business practices culminated in an overwhelmingly negative experience, leading to recommendations against using Driscoll Plumbing. These findings indicate that unless there is a significant change in management practices, training, and customer service protocols, Driscoll Plumbing may struggle to enhance its reputation and customer satisfaction moving forward. Read less